- MISTRAS Group, Inc. (Princeton Junction, NJ)
- **Description** The IT Service Desk Manager is responsible for leading the daily operations of the organization's service desk . This role ensures the ... of high-quality IT support services, manages a team of service desk analysts, and acts as the...the escalation point for complex or critical issues. The manager will also drive continuous improvement initiatives, monitor performance… more
- Goldman Edwards, Inc. (Washington, DC)
- Job Description Job Description *Job Title: IT Help Desk Manager **Job Summary:** The Department of Transportation (DOT) is seeking a skilled and motivated IT ... Help Desk Manager to oversee our helpdesk operations,...leadership skills, and a commitment to providing exceptional customer service in a fast-paced government environment. This role is… more
- Edgewater Federal Solutions, Inc. (Albuquerque, NM)
- …Help Desk Specialist to support the IT program at a major national laboratory. The service desk consists of a centralized service desk and related ... user support with IT services and systems. The centralized service desk is the entry point and...with KCS methodology. Any additional requirements determined by the Service Manager . Ability to type 50+ WPM… more
- AeroVironment (Germantown, MD)
- **Worker Type** Regular **Job Description** **Summary** The Service Desk Technician III is a member of the IT Service Desk team and serves as the highest ... ensuring the overall stability and efficiency of end-user computing environments. The Service Desk Technician III collaborates closely with engineering teams,… more
- AeroVironment (Simi Valley, CA)
- …articles and/or self-help materials. + Other duties as assigned by team lead or service desk manager . Basic Qualifications (Required Skills & Experience) + ... **Worker Type** Supplemental **Job Description** Summary: The Service Desk Intern is a member...refreshes, e-waste activities and works with the IT asset manager to ensure CMDB is updated appropriately and the… more
- Stony Brook University (Stony Brook, NY)
- IT Service Desk Technician - Night Shift - Tuesday and Wednesday Days Off **Position Summary** At Stony Brook Medicine, a **IT Service Desk Technician** ... Faculty, and Staff of Stony Brook Medicine. The **IT Service Desk Technician** also provides direct support...troubleshoot problems reported during shift. Provide a resolution to problem whenever possible or escalate to the next level… more
- Stony Brook University (Stony Brook, NY)
- IT Service Desk Technician - Day Shift - Sunday and Monday Days Off **Position Summary** At Stony Brook Medicine, a **IT Service Desk Technician** ... Faculty, and Staff of Stony Brook Medicine. The **IT Service Desk Technician** also provides direct support...troubleshoot problems reported during shift. Provide a resolution to problem whenever possible or escalate to the next level… more
- ERP International (New York, NY)
- …www.erpinternational.com ) is currently seeking a Full Time, On Site mid-level ** Service Desk /Infrastructure System Analyst Engineer** to support our ... + Support and respond to tickets for ongoing complex Service Desk /System Engineering activities using ServiceNow for...issues; provide regular tracking and summary inputs to the Service Area Manager as needed. + Work… more
- Cupertino Electric (San Jose, CA)
- **Posting Title:** Sr Service Desk Technician **Reports To:** Manager , IT Service Desk **Location:** San Jose, California **Salary Range:** ... than that, we've built a reputation for integrity. We're problem solvers and innovation seekers. We're team players and...impact. **ABOUT THE ROLE** We are hiring a **Senior Service Desk Technician** to provide high-quality IT… more
- Gulph Creek Hotels (York, PA)
- …and strong leadership in a fast-paced hospitality environment. RESPONSIBILITIES Lead daily Front Desk , and Night Audit operations Serve as Manager on Duty as ... Previous Front Desk or supervisory hotel experience preferred Strong communication, organizational, and problem -solving skills OTHER Other duties as assigned more
