- Deloitte (Hermitage, TN)
- …24/7 support to internal Deloitte Tax practitioners and client users. The US Support Manager will help to provide product support to users via email, phone, ... that unite our organization. Work you'll do The Support Manager will be part of a team responsible for...and chat, and will be responsible to maintain product SLAs via a ticketing system for incident management.… more
- General Dynamics Information Technology (Falls Church, VA)
- …outcomes for our customers' most complex challenges. As a **Data Analysis Sr Manager ** at GDIT, you'll power innovation to drive mission impact and grow your ... to power your career forward. The **Data Analysis Sr Manager ** will lead a driven, dynamic team of analysts...and reporting solutions for the business + Collaborate with product and growth teams to align capabilities and solutions… more
- Public Storage (Plano, TX)
- …management through stakeholder communication and post-release validation. The Release Manager will serve as the central coordination point between Development, ... QA, Product , Operations, and Business stakeholders to ensure controlled, auditable,...deployment practices + Hands-on experience with ServiceNow (or similar ITSM platforms) for change management + Experience participating in… more
- AIG (Salida, CO)
- Job Purpose The IT Support Manager is a critical role in our application support team, responsible for the operational health and performance of our applications. ... prevent future occurrences. + Work with cross-functional teams, including product , engineering, and business stakeholders, to identify high-impact opportunities for… more
- WestRock Company (Atlanta, GA)
- …reliable, secure, and scalable technology for the business. The Global Program Manager , Program & Project Delivery is responsible for orchestrating and driving ... role ensures alignment, governance, and delivery excellence. The Global Program Manager partners directly with business executives, IT leaders, and regional program… more
- ServiceNow, Inc. (Dallas, TX)
- …Master's degree preferred + **Preferred:** + Hands-on experience with ServiceNow AI Platform, ITSM solutions, or the ServiceNow product suite + Knowledge of ... the Global Learning and Development group) is seeking a Senior Program Manager to lead government- and large workforce-skilling initiatives across the Americas… more
- Serco (Washington, DC)
- …$141213.25 - $282427.55 **Position Description & Qualifications** The Senior Manager , Service Operations oversees Serco North America's frontline end-user support ... budget accountability for assets exceeding $1M. + Serve as product owner for evolving support tools and platforms. +...and interpersonal skills + Familiarity with ServiceNow or similar ITSM platforms + Ability to travel up to 10%… more
- Vanguard (Wayne, PA)
- …you use every day? Consider joining Vanguard's Global Production Assurance Office! The Manager of Global Change Enablement is an excellent "incubator" role to learn ... post-mortem reviews to strengthen future readiness. + Supports connected ITSM processes, including Incident, Problem, Configuration, Release, and Service Validation… more
- Orion Consortium (Columbia, MD)
- …Experience with ITSM tools such as Remedy, Service Now, Service Manager , or equivalent required Experience scheduling in a 24x7 environment Requirements Three ... + Evaluating employees to enhance their performance, development, and work product . Addresses performance issues and makes recommendations for personnel actions. +… more
- Vanguard (Wayne, PA)
- …and access management, and device lifecycle strategies. + Experience with ITSM platforms (eg, ServiceNow), automation tools, and AI-driven support solutions. ... To work for the long-term financial wellbeing of our clients. To lead through product and services that transform our clients' lives. To learn and develop our skills… more