• Global Program Manager

    WestRock Company (Atlanta, GA)
    …reliable, secure, and scalable technology for the business. The Global Program Manager , Program & Project Delivery is responsible for orchestrating and driving ... role ensures alignment, governance, and delivery excellence. The Global Program Manager partners directly with business executives, IT leaders, and regional program… more
    WestRock Company (10/28/25)
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  • Senior Manager Service Operations - (Hybrid…

    Serco (Herndon, VA)
    …Time Teleworking for this position $141213.25 - $282427.55 The Senior Manager , Service Operations oversees Serco North America's frontline end-user support services, ... budget accountability for assets exceeding $1M. + Serve as product owner for evolving support tools and platforms. +...and interpersonal skills + Familiarity with ServiceNow or similar ITSM platforms + Ability to travel up to 10%… more
    Serco (01/03/26)
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  • Manager , IT Global Change Enablement

    Vanguard (Wayne, PA)
    …you use every day? Consider joining Vanguard's Global Production Assurance Office! The Manager of Global Change Enablement is an excellent "incubator" role to learn ... post-mortem reviews to strengthen future readiness. + Supports connected ITSM processes, including Incident, Problem, Configuration, Release, and Service Validation… more
    Vanguard (12/18/25)
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  • Availability Manager Level 1

    Orion Consortium (Columbia, MD)
    …Experience with ITSM tools such as Remedy, Service Now, Service Manager , or equivalent required Experience scheduling in a 24x7 environment Requirements Three ... + Evaluating employees to enhance their performance, development, and work product . Addresses performance issues and makes recommendations for personnel actions. +… more
    Orion Consortium (12/11/25)
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  • Senior Manager , End User Support

    Vanguard (Wayne, PA)
    …and access management, and device lifecycle strategies. + Experience with ITSM platforms (eg, ServiceNow), automation tools, and AI-driven support solutions. ... To work for the long-term financial wellbeing of our clients. To lead through product and services that transform our clients' lives. To learn and develop our skills… more
    Vanguard (11/15/25)
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  • Director, Enterprise Support Services

    Audacy (New York, NY)
    …Own the relationship with our Managed Service Provider (MSP) to support customers. + Product owner for current ITSM enterprise tool and the optimization and ... operated services. This role will collaborate with the Knowledge Manager and Service Owners to document and shift work...You:** **Required:** + 8+ years Technical Support, NOC, or ITSM experience. + 5+ years experience managing 24/7 teams.… more
    Audacy (12/24/25)
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  • OCC/NOC Team Lead

    Element Materials Technology (Blue Ash, OH)
    …**Experience & Knowledge Required** + Minimum of 5 years people manager experience within a high-pressure NOC/TOC, Command Centre, or Operations environment. ... of ITIL principles and structured operational processes. + Hands-on experience using ITSM platforms such as ServiceNow. + Proven ability to manage customer… more
    Element Materials Technology (12/05/25)
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  • Sr Business Systems Analyst

    Red River (San Francisco, CA)
    …+ Project Management Professional, Certified Scrum Product Owner (CSPO), SAFe Product Owner/ Product Manager , or equivalent certifications. + Demonstrated ... a strategic partner and an accountable delivery lead. This role blends product ownership, business systems analysis, and project coordination, with a strong emphasis… more
    Red River (12/13/25)
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  • IT Solutions Architect 2 - ServiceNow

    University of Miami (Miami, FL)
    …Functions as an independent project lead or provides oversight for project manager and/or business analyst on assigned projects and recognize/ minimize business ... vision and improve operational workflows and end user experience. + Identifies product and customization requirements to effectively address necessary product more
    University of Miami (12/20/25)
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  • Senior ADABAS Mainframe Systems Programmer

    Ensono (Annapolis, MD)
    …regular basis and adhere the change management policy. Position reports to Senior Manager - Mainframe Database. What the Ideal Candidate Brings to this Role ... policies and procedures pertaining to database management, disaster recovery, product and database security, maintenance, and utilization o Reviewing new… more
    Ensono (10/11/25)
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