• Senior Manager Contact Center Technical Solutions

    Public Storage (Plano, TX)
    …as mitigating bias and ensuring data privacy + Certifications & Agile Experience: Product Owner or Product Management certification strongly preferred, ... including but not limited to: + **CSPO** (Certified Scrum Product Owner ) + **PSPO** (Professional Scrum Product Owner ) + **PMP** (Project Management… more
    Public Storage (11/21/25)
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  • Associate Director - Global Voice Services…

    Lilly (Indianapolis, IN)
    …to deliver scalable, secure, and high-quality voice solutions. + **Act as the Voice Product Owner ** - Prioritize initiatives and guide the Agile team to deliver ... a Global Scale** Are you a strategic thinker and telephony expert ready to lead the next generation of...more. The **Voice Team** , within WCS, leads the telephony strategy globally, leveraging **Microsoft Teams** and **Genesys** solutions… more
    Lilly (11/11/25)
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  • Service Technology - Gen Cloud Administrator…

    ADP (Norfolk, VA)
    **ADP is hiring a Service Technology Product Manager** + _Are you empathic to client needs, your team, and internal partners to drive success while making hard calls ... this role, you will have a background in Genesys telephony and administration and experience with contact center technologies...agile, and learn from mistakes. + **Act like an owner & doer.** Mission-driven and committed to leading change,… more
    ADP (09/19/25)
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  • Director, Digital Innovations - Contact Center AI…

    GE Appliances, a Haier company (Louisville, KY)
    …AI implementation and operations. -Driving measurable improvements in productivity, revenue, and owner experience. The Director will build and lead a dedicated AI ... headset/laptop deployment), performs light scripting and programming, manages cloud-based telephony systems, and maintains operational reporting. The ideal candidate… more
    GE Appliances, a Haier company (10/22/25)
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  • Senior Director, Customer CRM

    Genentech (South San Francisco, CA)
    …Campus + Relocation benefits are available on this job posting. **Job Summary:** The Product Owner for Customer CRM will lead the strategy and delivery of ... scope and is managed under a separate CRM product . This Product Owner oversees...Veeva Link, Engage, CLM, MIRF, Medical Information Fulfillment, and telephony solutions. **Cross-Functional Alignment & Collaboration** + Drive alignment… more
    Genentech (11/12/25)
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  • Senior Network Services Engineer (IT…

    CUNY (New York, NY)
    …Systems Security Professional (CISSP) issued by ISC2; **and/or** **B.** Certified Scrum Product Owner (CSPO) issued by Scrum Alliance; **and/or** **C.** Cisco ... and Centralized Management, CUNY Private Cloud (Server Workload Consolidation), and Telephony Key responsibilities include, but are not limited to the following:… more
    CUNY (10/30/25)
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  • Customer Technology, Channels & Products Principal…

    City of Tacoma WA (Tacoma, WA)
    …in digital platforms and customer experience (CX) technologies. You'll serve as the product owner for major customer-facing systems, ensuring they align with our ... customer technology strategy and roadmap. + Serve as the product owner for large, complex customer-facing digital...systems + Lobby queuing and reservation systems + CXEA telephony program + Identify gaps between the current and… more
    City of Tacoma WA (11/22/25)
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  • Contact Center Software Developer

    Charles Schwab (Southlake, TX)
    …web portal to build, modify and enhance call routing flows based on business unit/ Product Owner specified requirements. + Document and update routing flows via ... the Agile/Kanban framework to provide estimates and deliver new product functionality or requested modifications in a timely and...a plus + Understand requirements specific to deploying IP telephony across both Cloud, LAN and WAN architectures. +… more
    Charles Schwab (11/21/25)
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  • Software Engineer - Contact Center

    CRC Insurance Services, Inc. (Charlotte, NC)
    …code in accordance with the acceptance criteria established by the Product Owner . **QUALIFICATIONS** **Required Qualifications:** The requirements listed below ... integration support for all project work. Consult and partner with the business product owners to understand the end goal and offer solutions and recommendations… more
    CRC Insurance Services, Inc. (10/17/25)
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