- Insight Global (Chandler, AZ)
- …with IBM tools: Endeavor, File Manager, Fault Analyzer * Proven success in production support , incident management , and SLA-driven environments ... troubleshooting, escalation management , and root cause analysis for complex production issues * Support operational readiness, monitoring, analytics, and… more
- ASM Research, An Accenture Federal Services Company (Ashburn, VA)
- …to deliverables and performance metrics where applicable. 3) Monitor and support Incident management in production , development, and test environments in ... community. 6) Define and document metrics to judge efficiency and effectiveness of Incident Management Process. Examples: Mean Time to Repair, Mean Time Between… more
- Walmart (Sunnyvale, CA)
- …reliable, and impactful technical solutions. + **Operational Excellence Mindset** : Experience in production support , incident management , and driving ... meet business commitments. + **Ensure Reliability and Quality** : Oversee production support , incident triage, and ticketing processes for critical systems,… more
- LA Care Health Plan (Los Angeles, CA)
- …Solutions Delivery Domain Software and Consulting vendors. Provide 'escalated' Production Support and Incident Management . Perform Impact Assessments and ... IT Vendor (Software and Consultant) Management . Preferred: At least 3 years of Production Support experience. At least 3 years of Health Plan IT experience.… more
- Citigroup (Irving, TX)
- …support + **5%** : Issue management and remediation + **10%** : Production support , incident management , and business queries **Qualifications:** ... and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management . As a bank with a brain and a soul, Citi creates… more
- The Cigna Group (Atlanta, GA)
- …reduction of knowledge gaps. + Perform code reviews and integration. + Participate in production support incident management , monitor and review ... and quality. + Drive adoption of new tools to support the improvement of team toolsets and processes. +...completing the online application process, please email:_ _###@cigna.com_ _for support . Do not email_ _###@cigna.com_ _for an update on… more
- Coinbase (Charlotte, NC)
- …ceremonies, backlog refinement and reporting in Jira. * Knowledge of production Support , incident and defect management processes. * Desire to ... business requirements into technical solutions that can scale and support the growth of the company. You will join...Management , Automated Testing, Incident and Defect Management ). * Troubleshoot and fix production issues,… more
- JPMorgan Chase (Houston, TX)
- …of full stack technology systems, applications, or infrastructure + Owns and drives incident management communication with production management , ... of the Information Technology Infrastructure Library (ITIL) framework + Experience with Incident Management in an enterprise scale environment + Proven… more
- ManpowerGroup (Irvine, CA)
- …Publisher (BIP) + Oracle Fusion framework + enterprise job schedulers + production support and incident management + Financial Aid experience + Oracle + ... + The candidate for this position will provide development and operational support for the Oracle SFP application and its related configurations, integrations,… more
- JPMorgan Chase (Columbus, OH)
- …a seamless user experience. **Job responsibilities** + Own and drive incident management bridge calls and chats with production management , application ... Propel operational success with your expertise in Major Incident Management and a commitment to...of a global follow-the-sun team, providing 24 x 7 production support coverage on a rotating basis… more
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