• Senior Service Delivery Manager

    American Express (Miami Lakes, FL)
    …and resolution times. + Establish and reinforce best practices for production support and incident management . + Implement best in class monitoring ... best practices and drive operational efficiency + Lead, inspire and mentor a production support team whose responsibilities include: + Acting as the primary… more
    American Express (08/29/25)
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  • EOC Incident Management - Watch…

    ASM Research, An Accenture Federal Services Company (Ashburn, VA)
    …to deliverables and performance metrics where applicable. 3) Monitor and support Incident management in production , development, and test environments in ... community. 6) Define and document metrics to judge efficiency and effectiveness of Incident Management Process. Examples: Mean Time to Repair, Mean Time Between… more
    ASM Research, An Accenture Federal Services Company (08/23/25)
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  • Technical Applications Manager II

    LA Care Health Plan (Los Angeles, CA)
    …Solutions Delivery Domain Software and Consulting vendors. Provide 'escalated' Production Support and Incident Management . Perform Impact Assessments and ... IT Vendor (Software and Consultant) Management . Preferred: At least 3 years of Production Support experience. At least 3 years of Health Plan IT experience.… more
    LA Care Health Plan (08/08/25)
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  • Senior Data Engineer

    Eliassen Group (Westlake, TX)
    …$61 / hr. w2 **Responsibilities:** + Development and maintenance projects, Production Support & Incident Management . + Actively participate in release ... ETL Development, maintenance, code review, performance tuning, bug fix, solve production incidents, design optimization etc. + Recommending and following the best… more
    Eliassen Group (08/01/25)
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  • Cobol Mainframe Developer, AVP

    Citigroup (Irving, TX)
    …support + **5%** : Issue management and remediation + **10%** : Production support , incident management , and business queries **Qualifications:** ... and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management . As a bank with a brain and a soul, Citi creates… more
    Citigroup (08/29/25)
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  • Software Engineering Senior Managers- Hybrid

    The Cigna Group (Atlanta, GA)
    …reduction of knowledge gaps. + Perform code reviews and integration. + Participate in production support incident management , monitor and review ... and quality. + Drive adoption of new tools to support the improvement of team toolsets and processes. +...completing the online application process, please email:_ _###@cigna.com_ _for support . Do not email_ _###@cigna.com_ _for an update on… more
    The Cigna Group (08/19/25)
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  • Senior Systems Analyst, Enterprise Apps (Treasury)

    Coinbase (Charlotte, NC)
    …ceremonies, backlog refinement and reporting in Jira. * Knowledge of production Support , incident and defect management processes. * Desire to ... business requirements into technical solutions that can scale and support the growth of the company. You will join...Management , Automated Testing, Incident and Defect Management ). * Troubleshoot and fix production issues,… more
    Coinbase (08/19/25)
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  • IT Director - Production Management

    MetLife (Clarks Summit, PA)
    …both offshore and onshore locations. * Strong knowledge of 24x7 Incident Management and Production Support practices with strong technical tools ... Production Management oversight, leadership, and ownership of multiple production support teams managing 24x7 production systems environment across… more
    MetLife (08/10/25)
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  • Software Developer

    ManpowerGroup (Irvine, CA)
    …Publisher (BIP) + Oracle Fusion framework + enterprise job schedulers + production support and incident management + Financial Aid experience + Oracle + ... + The candidate for this position will provide development and operational support for the Oracle SFP application and its related configurations, integrations,… more
    ManpowerGroup (07/15/25)
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  • Lead Director, Incident Response…

    CVS Health (Olympia, WA)
    …must be a self-motivated evangelist for technology and ideal incident management . The candidate will host and support raise-the-bar sessions to understand ... responsible for facilitating end-to-end management of IT incident response functions and IT support teams...cause. This role will act as the gatekeeper of production and critical environment health and will be responsible… more
    CVS Health (08/22/25)
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