- JPMorgan Chase (Jersey City, NJ)
- …Development Engineers to research production incidents, developing your post- incident analysis. Throughout the Problem Management lifecycle, you will ... the core of our business services. As a Technology Support Lead and Problem Manager in Consumer and Community...production stability by contributing to the core problem management functions of Engage, Improve, Plan, and Measure. You'll… more
- SMBC (New York, NY)
- …follow the sun, proactive and automated support environment and procedures. * Incident Management : Develop and implement incident management ... employees. **Role Description** We are seeking a Head of Production Support to lead our production...preferably Fixed Income and Rates. * Strong understanding of incident management and root cause analysis leveraging… more
- Cognizant (Englewood, CO)
- …chaotic situations, involving multiple stakeholders and focus on bringing resolution to the production incident in a timely manner. . Understand and clearly ... Job Duties:** . Clear understanding of ServiceNow platform knowledge, license management , opening ServiceNow Hi support tickets, escalating performance… more
- SpartanNash (Byron Center, MI)
- …to maintain Service Level Agreement (SLA) expectations. Log all incidents in the incident management solution and track through to resolution. **Here's what ... by the Company. + Log all incidents into the Incident Management solution and track through to...education and/or experience. + One year experience in Computer Support or Information Technology or related area preferred. +… more
- PenFed Credit Union (Mclean, VA)
- …weekly and monthly meetings related to Incident , Problem and Change Management . + Identify production environment stability trends. Escalate concerns through ... with other IT staff, to appropriately prioritize scheduling of production implementations, incident remediation changes and problem...required. + Proficient in Change Management , Problem Management , and Incident Management in… more
- PenFed Credit Union (San Antonio, TX)
- …and monthly meetings related to Incident , Problem and Change Management . Identify production environment stability trends. Escalate concerns through the ... requires extensive experience in leading and maturing ITIL-based processes, specifically in Incident Management , Change Management and Problem Management… more
- CDR Maguire (Tallahassee, FL)
- …missions. The ideal candidate will be able to lead GIS functions within an incident management structure, support planning and operational objectives, and ... established standards, protocols, and best practices in GIS data management and map production . + Support... Command System for Expanding Incidents. + IS-700: National Incident Management System, An Introduction. + IS-800:… more
- Citigroup (Irving, TX)
- …foundational understanding of SRE principles and practices, including monitoring, alerting, incident management , and automation. The ideal candidate possesses a ... and automated alerting systems to enable continuous process improvement and proactive incident management . + Conduct research and contribute to the creation… more
- Wells Fargo (Westlake, TX)
- …work experience, training, military experience, education + 5+ years of experience providing production support + 5+ years of experience using ticket tracking ... at wellsfargojobs.com . The Lead Information Security Engineer will support the Digital Certificate Management Services team...tools for change management , problem and incident management ,… more
- Fiserv (Omaha, NE)
- …Development lifecycle stages. You will not only work on production support activities like incidents, change, problem management but also on certification ... production environments. As a part of your production support activities, you will be on... issues worked upon. **What you'll do:** + Drive production management activities such as incident… more