- Liberty Utilities (Malden, MO)
- … customer -centric, and cost-effective utility services. **Accountabilities** + Oversee Liberty's Voice of the Customer Program ensuring the enterprise ... responsible for developing and executing Liberty's Market Research and Customer Satisfaction Program . This program ...Support the Manager of Data Analytics and Manager Voice of Customer with… more
- Competitive Range Solutions, LLC (Arlington, VA)
- …Competitive Range Solutions requires the expertise of a talented and experienced Operations Voice Manager to assist in directing and managing the program ... and systems management 24x7x365. + Develop and execute a formal preventive maintenance program . Ensure all voice infrastructure is up to date with patches… more
- TekSynap (Arlington, VA)
- …and project management coordination for JSP voice projects and for JSP customer voice projects. + Provide system reporting and ensure the system can ... service + Develop and execute a preventive maintenance program to keep voice infrastructure up-to-date with...Top Secret/SCI clearance **Overview** We are seeking an Operations Voice Manager to join our team supporting… more
- BAE Systems (Herndon, VA)
- …are seeking an experienced IT Program Manager to join our technology-based program supporting a key government customer . This program will deliver ... voice engineering services for voice infrastructure, as well as, first article and life...Experience, & Skills** We are seeking an experienced IT Program Manager with aBachelor's or Master's degree… more
- BAE Systems (Herndon, VA)
- …looking for a highly skilled Voice Engineer to join our technology-based program supporting a key government customer with the following skills: + Design, ... bridges, call management servers) + Experience with Avaya Communication Manager , Call Center technology design and best practice ABC...experienced Voice Engineers to join our technology-based program supporting a key Government customer . A… more
- Leidos (Lompoc, CA)
- …IP (VoIP) phone systems including Cisco VoIP phone units, voicemail and Call Manager System. + Provide consistent execution of Voice availability and reliability ... **Description** Leidos has an opening for a ** Voice and Hardware Systems Engineer** to support a client's requirements in a challenging and dynamic setting located… more
- Amazon (Bellevue, WA)
- …Delivery's Customer Experiences team (ADX CX) is seeking a Senior Design Program Manager to architect the operational backbone that enables our design teams ... CX, you will also join a community of design program managers in our broader ADX organization to leverage...taking action, and learning from mistakes. We champion the customer voice (spoken and unspoken) through objective… more
- M&T Bank (Williamsville, NY)
- …and state agencies. Your mission: safeguard quality, mitigate risk, and champion the voice of the customer . This role goes beyond traditional quality control. ... the Role:** Are you passionate about driving excellence in customer experience and ensuring compliance at every level? As...compliance at every level? As the Senior Quality Assurance Manager , you will lead a high-impact team within our… more
- Crate & Barrel (Northbrook, IL)
- …shaping the company's understanding of the customer journey. This role owns the Voice of the Customer (VOC) program , transforming complex customer ... an inclusive mindset to join our team as a Manager , Customer Experience. The Customer ...Experience + Strategic Leadership: Own and evolve the enterprise-wide Voice of the Customer (VoC) strategy, ensuring… more
- Comcast (Philadelphia, PA)
- …of technical and non-technical resources, establishing and meeting dates and deliverables. The Program Manager role is responsible for managing one or more ... services. **Job Summary** This job description details the requirements for the Program Management role within Voice /UC Team. This includes various programs,… more