- Liberty Utilities (Malden, MO)
- … customer -centric, and cost-effective utility services. **Accountabilities** + Oversee Liberty's Voice of the Customer Program ensuring the enterprise ... responsible for developing and executing Liberty's Market Research and Customer Satisfaction Program . This program ...Support the Manager of Data Analytics and Manager Voice of Customer with… more
- Competitive Range Solutions, LLC (Arlington, VA)
- …Competitive Range Solutions requires the expertise of a talented and experienced Operations Voice Manager to assist in directing and managing the program ... and systems management 24x7x365. + Develop and execute a formal preventive maintenance program . Ensure all voice infrastructure is up to date with patches… more
- TekSynap (Arlington, VA)
- …and project management coordination for JSP voice projects and for JSP customer voice projects. + Provide system reporting and ensure the system can ... service + Develop and execute a preventive maintenance program to keep voice infrastructure up-to-date with...Top Secret/SCI clearance **Overview** We are seeking an Operations Voice Manager to join our team supporting… more
- The Cigna Group (Richmond, VA)
- …Qualifications** + 5+ years of experience in product management, with a focus on customer engagement or voice technologies. + 3+ years working with telephony ... transforming healthcare through technology and data. As a Sr. Manager , Product Management for Call Routing and IVR, you'll...for Call Routing and IVR, you'll drive innovation in customer engagement platforms, making it easier for millions to… more
- Entergy (New Orleans, LA)
- …-centric culture. The VOC team's efforts lead to increased use of the customer voice in decision-making, consistent feedback loops that enable proactive ... **Job Title:** Voice of the Customer Analyst I-Sr. **Work Place Flexibility:** Hybrid **Legal Entity:** Entergy Services, LLC **This position will be filled as… more
- BAE Systems (Herndon, VA)
- …are seeking an experienced IT Program Manager to join our technology-based program supporting a key government customer . This program will deliver ... voice engineering services for voice infrastructure, as well as, first article and life...Experience, & Skills** We are seeking an experienced IT Program Manager with aBachelor's or Master's degree… more
- BAE Systems (Herndon, VA)
- …looking for a highly skilled Voice Engineer to join our technology-based program supporting a key government customer with the following skills: + Design, ... bridges, call management servers) + Experience with Avaya Communication Manager , Call Center technology design and best practice ABC...experienced Voice Engineers to join our technology-based program supporting a key Government customer . A… more
- Leidos (Lompoc, CA)
- …IP (VoIP) phone systems including Cisco VoIP phone units, voicemail and Call Manager System. + Provide consistent execution of Voice availability and reliability ... **Description** Leidos has an opening for a ** Voice and Hardware Systems Engineer** to support a client's requirements in a challenging and dynamic setting located… more
- BMO Financial Group (New York, NY)
- Trader Voice Support team member duties: + Support 300 traders/turrets on local trade floor and assist TVS Team enterprise wide + Perform morning checks and monitor ... Desire to learn new concepts and technologies, contribute innovation + Support future voice technologies BMO might use like Zoom, Teams voice Monitors, restores… more
- Amazon (Newark, NJ)
- …and inspire each other. Imagine your future with us. ABOUT THIS ROLE As a Program Manager you will drive the strategy and execution of large, complex programs ... Intelligence, Learning & Development, Self-Service Enablement, Knowledge Management, and Voice of Customer (VoC) insights. ABOUT YOU...to achieve significant automation and cost optimization. As a Program Manager , you will - Work across… more