- CenterWell (Jacksonville, FL)
- …improve team-based key performance indicators (KPIs), such patient experience via Net Promoter Score (NPS) and Medicare clinical quality via HEDIS, meeting local and ... organizational goals + Personally deliver high-quality primary care and demonstrating a high degree of patient care ownership and clinical excellence in age-friendly senior primary care including health promotion & prevention, disease management, effective… more
- Anytime Fitness (MN)
- …member experience across the network * Drive initiatives to improve Net Promoter Score (NPS), member retention, and engagement * Champion a customer-first approach ... to service delivery and problem resolution Qualifications: * 7+ years of senior operational leadership, preferably within fitness, franchising, or multi-location retail * Proven experience supporting franchise businesses or managing large, distributed teams *… more
- Comcast (Santa Fe, NM)
- …together and being open to new ideas. + Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the ... company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers. + Drive results and growth. + Respect and promote inclusion & diversity. + Do what's right for each other, our customers, investors and our… more
- Charles Schwab (Richfield, OH)
- …to achieve successful outcomes. + Ensure client satisfaction, improve client promoter scores, and actively communicate plan administration activities with your ... internal teams. + Identify and adapt to clients' and consultants' diverse backgrounds and roles (executives, human resources, and finance) and maintain investment-related expertise to effectively sell and deliver product, service, and platform solutions. +… more
- HCA Healthcare (Myrtle Beach, SC)
- …and may participate in the selection of outside services. You serve as a key promoter of the SSC, which strives to meet and exceed the needs of its customers. ... What you will do in this role: + Perform patient registration function when needed to ensure wait times are kept to a minimum + Model AIDET guidelines in all interactions with the patient and ensure staff are adhering to the patient experience expectations. +… more
- Comcast (Philadelphia, PA)
- …together and being open to new ideas. + Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the ... company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers. + Drive results and growth. + Support a culture of inclusion in how you work and lead. + Do what's right for each other, our customers,… more
- Dispatch Health (Cary, NC)
- …in-home care. Patient satisfaction remains a top priority, with an impressive Net Promoter Score (NPS) of 97 across all service lines. Their commitment to excellence ... was further recognized as they became the first in-home provider to receive ACHC accreditation for their hospital-level Advanced Care service. These achievements highlight their dedication to innovative, high-quality healthcare delivery. Job Details: +… more
- US Foods (Livermore, CA)
- …serving as key contact for the Save Our Sales (SOS) process and Net Promoter Score * Provides area reporting and analysis specific to new business and lost ... business * Active participant in Core Team Meetings and Routines * Audit programs for accurate sales information * Administers SOUS and ExpandShare user access * Other responsibilities as required EOE Race/Color/Religion/Sex/Sexual Orientation/Gender… more
- Softchoice (Mclean, VA)
- …for maintaining the customer relationships with Softchoice to positively impact our Net Promoter Score (NPS). The CDAE is responsible to grow their accounts by ... understanding and aligning our capabilities to a Customer's desired business outcomes and by positioning Softchoice as a trusted "go-to" strategic partner. The CDAE will be responsible for all aspect of account management including processing quotes and orders… more
- Entergy (New Orleans, LA)
- …to improvements in key customer experience metrics, such as Net Promoter Score, Customer Satisfaction, and Customer Effort Score, positioning the organization ... as an industry leader in delivering exceptional customer experiences. The Customer Experience Designer is responsible for leveraging human-centered design principles to enhance the end-to-end customer journey within the organization. As part of the Customer… more