- DoorDash (Tempe, AZ)
- …tactics, call management, and delight in turning an upset customer into a vocal brand promoter Why You'll Love Working at DoorDash + We are leaders - Leadership is ... not limited to our management team. It's something everyone at DoorDash embraces and embodies. + We are operators - We believe the only way to predict the future is to build it. Creating solutions to lead our company and our industry is what we do on every… more
- Leap (Washington, DC)
- …personalized experiences, leveraging effective networking, and maintaining exceptional Net Promoter Scores (NPS), secret shopper results, and fostering lasting ... relationships. + Demonstrate strong organizational and time-management skills , consistently completing tasks and meeting deadlines with efficiency and precision. About LEAP The Leap platform powers insight-driven retail stores for modern brands, delivering… more
- Leap (Fort Worth, TX)
- …personalized experiences, leveraging effective networking, and maintaining exceptional Net Promoter Scores (NPS), fostering lasting relationships and loyalty. + Task ... Management: Demonstrate efficiency and reliability in completing tasks accurately and on time. About Leap: The Leap platform powers insight-driven retail stores for modern brands, delivering superior performance with minimized risk. We manage 100+ stores… more
- Bob's Discount Furniture (Taftville, CT)
- …methodologies. KPI / NPS-Driven + Align supply chain objectives with Net Promoter Score (NPS) to improve customer experience. Customer Satisfaction + Work closely ... with customer service teams to address supply chain-related concerns. + Drive improvements that enhance the overall customer experience. Financial Acumen and Budgetary Success - + Develop and manage the supply chain budget, ensuring cost efficiency.… more
- Leap (New York, NY)
- …personalized experiences, leveraging effective networking, and maintaining exceptional Net Promoter Scores (NPS), fostering lasting relationships and loyalty. + Task ... Management: Demonstrate efficiency and reliability in completing tasks accurately and on time. About Leap: The Leap platform powers insight-driven retail stores for modern brands, delivering superior performance with minimized risk. We manage 100+ stores… more
- Xylem (Houston, TX)
- …service and operations teams, including: + First Contact Resolution (FCR) + Net Promoter Score (NPS) + Customer Satisfaction (CSAT) + Average Handle Time (AHT) + ... Service Level Agreement (SLA) compliance + Escalation Rate + Employee Engagement and Retention + Use data-driven insights to guide performance reviews, coaching, and continuous improvement. **Strategic Leadership & Cross-Functional Collaboration** + Partner… more
- Comcast (Philadelphia, PA)
- …together and being open to new ideas. + Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the ... company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers. + Drive results and growth. + Respect and promote inclusion & diversity. + Do what's right for each other, our customers, investors and our… more
- Comcast (Voorhees Township, NJ)
- …together and being open to new ideas. + Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the ... company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers. + Drive results and growth. + Respect and promote inclusion & diversity. + Do what's right for each other, our customers, investors and our… more
- IBM (New York, NY)
- …continued achievement of client business objectives, which include Client Satisfaction (Net Promoter Score) and fiscal return on investment (ROI) . Manage client ... obligations, stakeholder buy-in, governance, escalations, and renegotiations . Program planning, continuous improvement, and resolution of conflict in complex scenarios . Project Management including scope, costs, staffing, risks, audit, issue resolution, etc.… more
- Leap (Arlington, VA)
- …personalized experiences, leveraging effective networking, and maintaining exceptional Net Promoter Scores (NPS), secret shopper results, and fostering lasting ... relationships. + Demonstrate strong organizational and time-management skills , consistently completing tasks and meeting deadlines with efficiency and precision. About LEAP The Leap platform powers insight-driven retail stores for modern brands, delivering… more