- HCA Healthcare (Aurora, CO)
- …as appropriate, and provide relevant feedback to SSC leadership. You serve as a key promoter of the SSC, which strives to meet and exceed the needs of its customers. ... In this role, you will: + Oversee facility operations of Patient Access functions (eg pre-registration, benefit verification, pre-authorization, admission/registration, service pre-payment, etc.) to ensure daily operations are maintained according to standard… more
- West Pharmaceutical Services (Exton, PA)
- …solve customer issues + Customer Satisfaction, as measured by NPS (Net Promoter Score) + Handling daily customer interactions professionally and patiently by phone ... and email + Working closely with Technical Customer Support and Sales Account Managers including participation in business reviews, customer specific projects, supply chain meetings etc + Informing customers of interruptions to order schedule and review next… more
- Market My Market (Charlotte, NC)
- …overall revenue growth + Track performance metrics including client NPS (Net Promoter Score), retention rates, and portfolio growth across all CXM-managed accounts + ... Optimize client acquisition costs by improving the ROI of client experience efforts Automation & AI Integration + Champion the adoption of innovative automation tools and AI-driven solutions within the CXM team + Lead efforts to implement meaningful AI… more
- Wells Fargo (Irving, TX)
- …Develop business and technology relationships reflected by an increase of Net Promoter Scores. Oversee test automation and release management functions in support of ... product delivery teams. Drive engineering teams, scrum masters and agile teams adoption of and adherence to agile core principles and practices. Lead improvement in agile metrics including increased velocity and predictability and decreased defect ratio.… more
- ASM Global (Brooklyn, NY)
- …to ensure safety, accuracy, and full compliance with production notes, promoter expectations, and internal stakeholder satisfaction. + Manage and directly supervise ... full-time and part-time union staff during all event conversions, including task assignments, real-time adjustments, and preparation of the facility. + Develop, implement, and regularly update standard operating procedures (SOPs) for all conversion activities.… more
- Ford Motor Company (Colorado Springs, CO)
- …dealer and customer satisfaction - drive Dealer Satisfaction and Net Promoter Score (NPS) initiatives. + Support diversity initiatives by understanding, respecting, ... and valuing the differences that define employees as unique individuals. + Show team spirit by respecting the needs of others, offering to help, and having flexibility by joining in team efforts to work during our busiest times (holidays and sales events). +… more
- ChenMed (Jacksonville, FL)
- …complex chronic health needs. + Leads their care team consisting of care promoter (medical assistant), care facilitator, and care coordinator for patients able to ... come to the office. + For patients that are unable to come to the office-in hospital, SNF, LTC or homebound, engages with the transitional care team and others including case managers, acute and transitional-care physicians, and other resources that may be… more
- HCA Healthcare (Sebring, FL)
- …management process and resolution of issues contributing to unbilled accounts. You serve as a promoter of the HSC and are the on‐site "face" of the HSC. What you ... will do in this role: + Assist with the Horizon Patient Folder (HPF)/McKesson Patient Folder (MPF) and HIM Shared Services activities, including but not limited to: FTE management, forms management, interface workbook, operational assessment, action planning,… more
- ASM Global (Richmond, VA)
- …for non-sporting gatherings. Key Responsibilities: + Negotiate, draft, and administer Promoter and Rental contracts. + Develop, manage, and monitor programming ... budgets and pricing strategies while overseeing show advancing and ensuring accurate financial settlements. + Manage the venue's booking calendar across all spaces, coordinating Commercial shows, Broadway holds, and Resident Company holds. + Serve as the… more
- Wheeler Machinery (Salt Lake City, UT)
- …and track local impact. + Utilize Voice of Customer (VOC) insights, Net Promoter Score (NPS), and customer success metrics to inform messaging and content. + ... Equip field reps with marketing toolkits tailored by vertical and customer segment. **Brand & Communications:** + Act as brand guardian for all communications-ensuring consistency in tone, look, and messaging across all platforms. + Manage internal and… more