- General Dynamics Information Technology (Offutt AFB, NE)
- … to customers through the performance of a dedicated focus on quality assurance for customer service and information accuracy. This individual will ... Generate reports and metrics related to service desk performance, quality assurance findings, and customer satisfaction. + Participate in audits,… more
- Adelante (Phoenix, AZ)
- …detailed reports on program audits, findings, corrective actions, and quality assurance improvements. + Support Customer Service : Assist in resolving ... regulations by conducting regular audits of participant records and service delivery. + Conduct Quality Assurance Reviews: Perform regular evaluations of WIC… more
- TEKsystems (Earth City, MO)
- Job Description: Quality Assurance (QA) Contractor - Customer Service Department The Quality Assurance (QA) Contractor plays a vital role in ... adherence to processes, accuracy of information provided, and overall customer service quality . + Document...both in-office and remote work environments. Required Skills + Quality assurance and call evaluation + Computer… more
- University of Utah (Salt Lake City, UT)
- …Demonstrated human relation and effective communication skills also required. Quality assurance experience in a customer service or health care ... Details **Open Date** 05/09/2024 **Requisition Number** PRN38505B **Job Title** PS Quality Assurance Analyst **Working Title** Quality Assurance Analyst… more
- Genuine Parts Company (Fresno, CA)
- …customer needs. Qualifications + 2+ years' experience working in quality assurance , inventory control and/or customer service within a distribution ... field. + 3+ years' experience working in quality assurance , inventory control and/or customer service within a distribution center or similar… more
- Autopay (CO)
- …required. + Experience : Experience in inside phone sales, telemarketing, quality assurance or customer service experience with auto finance companies or ... from internal and external sources, while providing a world-class customer service experience. Manage inbound and outbound...completed a funded loan and assess their experience. + Quality Assurance - Listen to calls made… more
- TEKsystems (Earth City, MO)
- …detail-oriented and coachable Quality Assurance Analyst to join our Customer Service department. This role is responsible for evaluating recorded ... customer service and mechanical claim calls to...customer service and mechanical claim calls to ensure agents are...open to feedback. Key Responsibilities + Review 15 recorded customer service and mechanical claims calls per… more
- Cygnus, Inc. (Ponderay, ID)
- …competitive advantage over its competitors with emphasis on Teamwork, Trust and Communications, Total Quality Assurance , Customer Service , and Wise Use ... maintain customer compliance. The ideal candidate will work collaboratively with the Quality Assurance team to ensure product integrity, and work with the… more
- AssistRx (Orlando, FL)
- …in productivity, quality , internal team relationships, and customer service . The Quality Assurance Specialist regularly provides support to ... data entry quality . Within this role, the Quality Assurance Specialist serves customers by identifying,...absent; Arrives at meetings and appointments on time. + Customer Service - Manages difficult or emotional… more
- AssistRx (Phoenix, AZ)
- …improvements in productivity, quality , client relationships, and customer service . The Quality Assurance Specialist regularly provides support to ... the company's copay assistance programs. Within this role, the Quality Assurance Specialist serves customers by identifying,...are met + Preparing call center reports and tracking service trends + Participating in the creation and maintenance… more
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