- Aegon Asset Management (Denver, CO)
- …make the most of what's important to them. We're empowered by a vast agent network covering North America, with diversity to match. Together with our nonprofit ... business case rationale for product decisions based on market trends, agent /customer needs, regulatory and channel requirements, due diligence, etc. Qualifications +… more
- BlackRock (New York, NY)
- …that provides first contact support, incident resolution and seamless handoffs to Remote Resolve support, on-site Level 2 support and Level 3 Engineering groups. ... automation and AI-enabled support** : become the product owner of an AI Support Agent chatbot and closely partner with the development team to drive the changes… more
- ServiceNow, Inc. (Santa Clara, CA)
- …platform, including data ingestion, semantic modeling, analytics layers, and AI agent integration patterns. + Define architectural standards for AI-to-FinOps data ... Practitioner certification. + Experience with Model Context Protocol (MCP), AI agent frameworks, or protocol-based AI integrations. + Knowledge of semantic layer… more
- Texas A&M University System (Fredericksburg, TX)
- …Specialists/Program Specialists, Regional Program Leaders and appropriate county agent programming efforts, support result demonstrations, and other activities ... to an Extension Coordinated Program Area and local county agent committees. + Establish and conduct an effective Extension...vegetation, the Texas Hill Country can be considered a remote rural countryside of Central Texas, but also is… more
- UIC Government Services and the Bowhead Family of Companies (Oklahoma City, OK)
- …installation, word processing, electronic mail, and operating systems. The IT Helpdesk Agent will be responsible for working Day, Swing, or Night shifts which ... the Automated Call Distribution (ACD) system + Configure and install agent workstations with EDC/SDC images, peripheral, network connections to support on-premise… more
- Oracle (Des Moines, IA)
- …or Austin-TX (secondary). Relocation Assistance provided. (This is** **not** **a remote position) **Responsibilities** In this role, you will be responsible for ... LangGraph or similar) + Familiarity with MCP (Model Context Protocol), A2A ( Agent -to- Agent protocol) and prompt engineering + Familiarity with front end… more
- Mass Markets (Mesilla, NM)
- …services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability ... Key Responsibilities: + Supervise QA analysts and oversee daily monitoring of agent interactions. + Conduct calibration sessions to ensure scoring consistency across… more
- Providence (Santa Monica, CA)
- …healthcare economics, regulatory compliance, and ethical practice guidelines. + **Change Agent :** Proven ability to conceptualize and implement new service delivery ... models and to serve as a change agent supporting integration concepts. + **Dynamic Communication Skills:** Ability...schedule, which consists of_ _three days onsite, two days remote and live within a reasonable commuting distance to… more
- iPostal1 (Montebello, NY)
- …smooth operation of the call center. *Please note this is an in-office role. Remote work is not available. There will be a two-week, paid training which starts ... center floor, including managing workflow, monitoring queue volumes, overseeing agent availability, and ensuring adequate coverage across channels (calls, chats,… more
- Penske (Beachwood, OH)
- **Senior IT Solutions Analyst - OTM** **Location: Beachwood, OH. (Possible remote option for the right candidate)** **Job Requirements** + Hands-on expertise in OTM ... in agents, workflows, and integrations. + Diagnose and resolve thread management, agent delays, and deadlocks within OTM. + Conduct database tuning and table… more
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