- CareFirst (Washington, DC)
- …+ Knowledge and understanding of CRM and other client management tools. + Strong customer service orientation. + Ability to recognize, analyze, and solve a ... quickly and effectively. + Gets feedback and suggests ways to increase customer engagement. **SUPERVISORY RESPONSIBILITY:** Position does not have direct reports but… more
- The Cigna Group (Bloomfield, CT)
- …you can make an impact and improve lives? Join us as a Behavioral Health Customer Service Advocate- an inbound call center role focused on helping people access ... in another field plus 2+ years of behavioral health experience. + Customer service experience + Strong time management and multitasking abilities + Proficiency… more
- Carnival Cruise Line (Seattle, WA)
- …Personal Cruise Consultants (PCCs) administratively and by providing information and high-level customer service to the direct consumer guest. Here's a summary ... + Minimum of one (1) year experience in positions in the area of customer service or sales. + Experience in the travel and hospitality industry preferred. +… more
- Vontier (Greensboro, NC)
- …a fast-paced culture with strong prioritization and communication skills * Focused on customer service and able to balance standardization with unique ... of these applications and will work with our Managed Service Providers, 3rd party development teams, and other internal...any necessary insights and tactical support to our managed service providers responsible for application support * Lead daily… more
- Oracle (Providence, RI)
- …and delivering high-scale, high-impact solutions + You are obsessed with the customer , always exceeding expectations + You have excellent communication skills. You ... Experienced at building highly available services, possessing knowledge of common service -oriented design patterns and service -to- service communication… more
- American Express Global Business Travel (Columbia, SC)
- … service provider policies, and regulatory requirements + Use positive telephone service techniques and act on special customer requests + Prevent fraudulent ... within your team to coach, mentor, and provide constructive feedback to improve service levels We look forward to sharing more detailed job functions and key… more
- Insight Global (Colorado Springs, CO)
- …Use Cases -Partner with teams across Sales (eg, lead scoring, next-best action), Customer Service (eg, case deflection, sentiment analysis), Finance (eg, revenue ... in ML/AI with a strong understanding of business domains such as Sales, Service , Finance, Order Fulfillment, and Supply Chain. You will collaborate closely with Data… more
- CareFirst (Baltimore, MD)
- …Account Consultants for Mid-Market (51-99) market segments. Conducts sales and service to assigned accounts. Monitors the development and implementation of strategic ... long-term customer relationships. Achieves targeted Retention Sales goals for the...Brokers to maximize retention and growth. Manages the Renewal support/ service functions essential to day-to-day account, service ,… more
- Seek Now (KY)
- …inspection services that speed up carriers' claim cycles while providing exemplary customer service . The company's unique technology platform accelerates the ... share of wallet across assigned accounts by identifying opportunities for service expansion, cross-selling, and upselling. + Monitor account performance metrics, … more
- Molina Healthcare (Kearney, NE)
- …benefit interpretation, and referrals/authorizations for medical care. + Provides exemplary customer service to customers including members, co-workers, vendors, ... **JOB DESCRIPTION** **Job Summary** + Provides customer support and stellar service to meet the needs of our Molina members and providers. + Resolves issues and… more