- Pearson (Trenton, NJ)
- **Position Summary:** Working remotely from a home office, the Part-Time Customer Service Analyst serves as part of a team dedicated to providing Pearson Virtual ... employees to enhance the educational experience of students. The Part-Time Customer Service Analyst provides consistent, professional, courteous, and complete… more
- Mass Markets (Killeen, TX)
- …obtain one). + Excellent verbal and written communication skills. + Strong customer service orientation with a professional, friendly, and reassuring demeanor. ... Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service , Digital… more
- Vylla Title (Jackson, MS)
- …attorneys to drive title and settlement business to the company. Provide excellent customer service to all internal and external customers. Perform all duties ... Vylla Title, LLC is part of The Carrington Companies. We are a full service title agent committed to providing the highest level of service . Our national… more
- Galileo Financial Technologies, LLC (Sandy, UT)
- …https://www.galileo-ft.com/working-at-galileo . About the role: The CSR 1 role within the Customer Service organization is a dynamic role that provides ... add to our clients and their customers. A Galileo Customer Service Representative will be responsible for...Thorough and accurate in all you do so the customer and agent have the correct information… more
- NTT DATA North America (Las Cruces, NM)
- …may be required based on business requirements. **Basic Qualifications:** + 1 year experience (WAH) remote customer service + 1 year experience working in an ... . + Employees must have a **dedicated, professional workspace** conducive to servicing Customer Service customers with the same quality as an onsite environment.… more
- ServiceNow, Inc. (Addison, TX)
- …configurations vs. Customizations + Support the engagements efforts for Customer Service -specific process definition, re-engineering, improvement and gap ... + Implement the latest ServiceNow AI offerings like Virtual Agent , NLU, AI Search, Issue Auto Resolution, Task Intelligence,...(providing options with pros, cons and risks) in a customer service environment, while providing thought leadership… more
- Concentrix (St. Paul, MN)
- …base + Omnichannel workstreams, channels, and unified routing + Agent experiences ( Agent Workspace, Customer Service Workspace) + Familiarity with Power ... towards greater opportunities and brighter futures. **Description** The Dynamics 365 Customer Service & Omnichannel Consultant is responsible for delivering… more
- Veralto (MA)
- …behaviors, observability (dashboards/telemetry) + Partner with product owners to translate service playbooks into agent capabilities; run experiments and A/B ... simpler, greener, and more informative. We accomplish this through teamwork, customer partnerships, passionate experts, and reliable, easy-to-use solutions. As part… more
- Cardinal Health (Atlanta, GA)
- …any hours 8am EST to 9:00pm EST & will also involve Saturday hours. **_What Customer Service Operations contributes to Cardinal Health_** Customer Service ... through contract administration, customer orders, and problem resolution. Customer Service Operations is responsible for providing outsourced services… more
- Cognizant (Carson City, NV)
- … Service Desk Support Analyst will provide first-level technical support and customer service for enterprise IT environments. This entry-level role involves ... S3, Azure AD/Entra ID, and MFA architecture. + Deliver customer service excellence in unified contact center...with cloud access troubleshooting, call center software, and GenAI agent assist. + Understanding of hardware fundamentals, remote… more