- NTT DATA North America (Lincoln, NE)
- …. + Employees must have a **dedicated, professional workspace** conducive to servicing Customer Service customers with the same quality as an onsite environment. ... background check with Education check and employment verification check. ** Remote Working and Technology Requirements** To work remote...kept to an absolute minimum to avoid disruptions to customer service . + Employees must work from… more
- Choice Hotels (Scottsdale, AZ)
- …Loop 101, the Scottsdale office is home to our technology, eCommerce and customer service organizations, with easy access to complimentary parking, electronic ... high‑value strategy, outcomes, and storytelling. + Make architecture knowledge agent ‑ready: establish and maintain a living system/application capability map… more
- NTT DATA North America (Oklahoma City, OK)
- …empathy and a willingness to help. If you are passionate about delivering exceptional customer service and have the required qualifications, we encourage you to ... . 1. Employees must have a **dedicated, professional workspace** conducive to servicing Customer Service customers with the same quality as an onsite… more
- ServiceNow, Inc. (Addison, TX)
- …to influence and consult (providing options with pros, cons and risks) in a Customer Service and/or Field Service Delivery / Shared Services environment, ... + Implement the latest ServiceNow AI offerings like Virtual Agent , NLU, AI Search, Issue Auto Resolution, Task Intelligence,...PII/PHI + Proven experience in defining and deploying future-state Customer Service and/or Field Service … more
- ServiceNow, Inc. (Atlanta, GA)
- …emerging interoperability standards like Model Context Protocol (MCP) and Agent -to- Agent (A2A) frameworks. You'll partner closely with engineering, ... is your opportunity. **To be successful in this role, you have:** **AI & Agent Ecosystem Expertise** + Experience in leveraging or critically thinking about how to… more
- ServiceNow, Inc. (Austin, TX)
- …from our employees about their experiences working at ServiceNow. **The Team** The Customer Excellence Group at ServiceNow works with customers to help them achieve ... outcomes by providing prescriptive guidance. As part of the Customer Excellence Group, you will work with our customers...+ Implement the latest ServiceNow AI offerings like Virtual Agent , NLU, AI Search, Issue Auto Resolution, Task Intelligence,… more
- Kyndryl (New York, NY)
- …AI/NLP technologies, across all keyhyperscalerplatforms including Amazon Connect, Microsoft Dynamics Customer Service , Five9, Genesys, and any other key players ... with key hyperscaler and ecosystem partners, helping clients transform both the agent and customer experience using modern Contact Center technology. What… more
- Mass Markets (Wichita, KS)
- …others? We're looking for a dedicated individual to manage and support a team of customer service agents working on a variety of commercial, state, and federal ... This is a management-level position ideal for individuals with prior experience in customer service leadership, supervision, or call center management. You'll be… more
- Coinbase (Sacramento, CA)
- …100 million customers worldwide. You'll report to a product leader who leads all Customer Experience ( Agent and Customer -facing) tooling and you will ... weekly and monthly program updates. * Investigate and inspect customer user journeys through our self- service and...Partner with Product and Engineering teams owning our internal customer support agent experiences to build clean… more
- ServiceNow, Inc. (Austin, TX)
- …our purpose to make the world work better for everyone. **The Team** The Customer Excellence Group at ServiceNow works with customers to help them achieve their ... outcomes by providing prescriptive guidance. As part of the Customer Excellence Group, you will work with our customers...JDBC, Import Sets, Export Sets, IDR (instance data replication), Remote Tables, Remote Process, etc.) and working… more
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