- Cecelia Health (Seattle, WA)
- …experience. + Call agent experience is preferred. + Passionate about customer service and member satisfaction. + Ability to work independently and ... sciences. What You'll Do: The Care Coordinator is a remote role within our Clinical team that is responsible...clinicians and plays a pivotal role in delivering outstanding customer service to our members. Primary Responsibilities:… more
- Love's Travel Stops & Country Stores (Oklahoma City, OK)
- …integration, and operational sustainability. **Job Functions:** + Architect and deploy customer solutions using advanced Contact Center, Self- service bot, and ... and data systems. + Integrate AI-driven automation and machine learning models to enhance Customer and Agent Experience (CX and AX). + Implement and manage… more
- GE Vernova (Greenville, SC)
- …to build & seek approval for P&E investment strategy to upgrade Level 2 & 3 service facilities. + Manage updates to field procedures & Field Service trainings + ... (repair costs, scrap rate expectations, maintenance intervals, etc.) + Drive Service Bulletins (SB) and Product Bulletins (PB) implementation and drive compliance… more
- Parsons Corporation (El Paso, TX)
- …management team that is dedicated to supporting a large government customer in successfully delivering on a significant infrastructure project central to ... programs. In our anticipated role, Parsons will provide Owner Agent Construction Management Services including Program Management, Construction Management, Risk… more
- Amentum (Fort Carson, CO)
- …Arsenal, Huntsville, AL **Relocation Assistance:** None available at this time ** Remote /Telework:** NO - Not available for this position **Clearance Type:** DoD ... tuning, and high-availability configurations. + Manage integrations with Beats, Elastic Agent , Kafka, syslog endpoints, and custom data collectors. + Monitor… more
- Steampunk (Mclean, VA)
- …part of a program that is Agile? Are you interested in being an agent of change on a team committed to achieving client-focused, mission-driven excellence? Steampunk ... andestablishing technical practices and release management standards that align with the customer 's process. This individual will also ensure the team is following,… more
- The Hartford (Chicago, IL)
- …Join a team that's pioneering AI-driven solutions in underwriting, claims processing, and customer service , transforming how we operate and make decisions. As ... AI landscape. This role can have a Hybrid or Remote work schedule. Candidates who live near one of...Proven experience in GenAI tools such as Vertex AI/Google agent development kit, LangChain / LangGraph , RAG frameworks,… more
- Leidos (Gaithersburg, MD)
- …of network issues impacting connection quality, sound quality, and latency. * Optimize agent and customer experience - continuously develop and improve upon the ... for deployment and successful operation of AWS Connect services, including agent onboarding/offboarding, routing and security profiles, single sign on integration… more
- Rubrik (Reston, VA)
- …and developing new opportunities, managing pipeline, executing account strategies, and managing customer expansion. The RD will manage a team of sellers calling ... requirements and regulations; + Perform ongoing activities in compliance with service and contractual obligations; + Participate in role-based training, completing… more
- Oracle (Helena, MT)
- …requirements and translate them into technical specifications. + You are passionate about customer service , with a strong customer focus, excellent ... identify gaps and challenges to help craft and define customer FCCS requirements and visions. You will lead the...successful deployment of the EPM solution. This is a telecommuting/ remote position from within the US. Note: Sponsorship is… more
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