- Proofpoint (Boston, MA)
- …post sales customer engagements, maintaining a strong sense of ownership over customer outcomes + Be a relentless advocate for your customers into the ... 's business and security needs by industry, providing proactive recommendations that support the customer 's priorities. + Contribute to functional groups from… more
- Miovision (CO)
- … customer 's needs with every interaction. Our CSMs empower our entire support organization to proactively manage post-sales customer relationships, measure ... with urgency, and focusing on solutions that deliver real impact. Earn the customer : We are deeply customer -centric, focused on earning our customers'… more
- Aquarion Water Company (Monroe, CT)
- …workflow. + Support outage communications and alerts in coordination with the Customer Advocate and Team lead. + Deliver "train-the-trainer" sessions in CRM ... Customer Service Trainer & Technical Lead Monroe, CT,...Provide consultation and specialized expertise across business operations to support process improvements. + Identify and recommend automation solutions… more
- GCI Communication Corp (Anchorage, AK)
- …complex tasks as directed, completing routine assignments on time. Provides first level customer support ; assisting with the resolution of technical and service ... DUTIES AND RESPONSIBILITIES AT ALL LEVELS: + Provide technical support and customer education, via inbound calls,...trouble reporting issues. Functions as the customer advocate ensuring all technical problems and… more
- GCI Communication Corp (Anchorage, AK)
- …tasks as directed, completing routine routing assignments on time. Provides first level customer support ; assisting with the resolution of technical and service ... trouble reporting issues. Functions as the customer advocate ensuring technical problems and issues...III issues where solutions have been documented. + Basic customer support including requests for voice services… more
- TEKsystems (Portland, OR)
- …diploma and/or relevant work experience is preferred + 1-2 years of telephone customer support /call center experience is preferred Job Type & Location This ... Finance based out of Oregon is interested in hiring Customer Service Representatives to their Beaverton, Oregon team! This...team that truly cares about their employees. Opportunity is remote , but candidates will be required to pick up… more
- Persado (New York, NY)
- …customers, develop users and supporters, build a story of program success, and advocate for customer needs + Collaborate with marketing managers, analysts and ... 2024. What We Are Looking For As a Senior Customer Success Manager, you will partner with customers to...status calls and other ad hoc working sessions (planning, support , results review) + Play a leading role in… more
- ECP (Milwaukee, WI)
- …team is based in Milwaukee, but we are open to this position being fully remote . + Drive Customer Value: Schedule success check-ins and outreach campaigns to ... the next level by acting as your clients' internal advocate + Be an exceptional communicator not only towards...micromanagement + Belief in cross-functional teamwork with Sales, Product, Support , and Marketing to drive customer success.… more
- DataVisor (Mountain View, CA)
- …and streamline operations. You'll work cross-functionally with Product and Engineering teams to advocate for customer needs and support ongoing innovation. ... lift from day one. DataVisor's platform is architected to support multiple use cases across different business units flexibly,...results-driven. Come join us! Position Overview: As a Senior Customer Success Manager (CSM), you will serve as a… more
- Nutanix (Durham, NC)
- …Achieve NCX certification within the first three years to enhance expertise in customer experience management and establish credibility. + Advocate for ... Will Bring** + 3-5+ years of experience in technical customer -facing technical roles ( Support Engineer, Systems Engineer,...operates in a hybrid capacity, blending the benefits of remote work with the advantages of in-person collaboration. In… more