- Mass Markets (Las Cruces, NM)
- …used to manage KPIs and SLAs + Possess practical conflict resolution skills (both customer and agent conflict) + Proven leader with advanced time management, ... skills, we need your help in managing call center customer service agents. While your team operate the phone...commercial, state, and federal projects, you will assist and support them with your leadership and expertise. As the… more
- GCI Communication Corp (Anchorage, AK)
- …200 Sites Agents and On-Call employees. + Responsible for rural support agent coordination, including administering employee compliance, maintaining appropriate ... support : Supplement Resource Coordination dispatching timely and efficient customer assignments and trouble service appointments as needed to maintain workload.… more
- ServiceNow, Inc. (Austin, TX)
- …and improving current instance configuration and setup to ensure proper design to support future of customer . + Identifying, debugging, and advising on system ... our purpose to make the world work better for everyone. **The Team** The Customer Excellence Group at ServiceNow works with customers to help them achieve their… more
- Conduent (Frankfort, KY)
- …be part of a culture where individuality is noticed and valued every day. ** Remote Call Center Customer Service Representative** for the state of Kentucky (must ... thru Friday 8am to 4:30pm EST **Join the Conduent Customer Service Team** Come join us and grow with...with a variety of different benefits (such as Child Support , SNAP, Medicaid and TNAF). Call types include password… more
- Marriott (Bethesda, MD)
- …PROFILE Education and Experience Required: * 3+ years' experience in business application support in a call center environment, customer service or hospitality * ... and the Knowledge Management database to ensure a positive customer experience and Level 1 agent effectiveness....for incidents to meet service level objectives and ensure customer needs are met. * Enhances support … more
- Aston Carter (Tempe, AZ)
- …Additional Skills & Qualifications Qualifications: * 1+ year of high volume (Call Center) customer support experience - Will consider strong retail customer ... Description On a day-to-day basis, you will be acting as a Remote Gate Agent supporting thousands of drivers across the country using a two-way Audio/video… more
- State of Michigan (Lansing, MI)
- …Rural Development (MDARD) is comprised of four bureaus that use a customer -driven, solution-oriented approach to cultivate and expand new economic opportunities for ... hybrid work options and flexible work schedules. Department leaders support a great team culture and are committed to...Four years of professional experience equivalent to a Promotional Agent , including two years equivalent to a Promotional … more
- Sunnova Energy International Inc. (Houston, TX)
- Technology Support Specialist - Customer Care Brief Description of Sunnova Sunnova is a different kind of Power Company, offering rooftop solar service to ... Technology Support Specialist, you will be responsible for providing daily phone support to Sunnova' s customers, identifying customer system issues and the… more
- Aston Carter (Tempe, AZ)
- …Overview As a Transportation Support Specialist, you will serve as a Remote Gate Agent , supporting thousands of drivers nationwide via two-way audio/video ... Job Title: Transportation Support Specialist Location: Tempe, AZ Pay Rate: $21.00/hour...+ Follow SOPs and escalate issues as needed + Support gate operations to free up on-site associates for… more
- Coinbase (Charlotte, NC)
- …(CX) organization is on a mission to provide the most trusted and value-added Customer Support in Crypto. Our team is dedicated to eliminating customer ... place to be. While many roles at Coinbase are remote -first, we are not remote -only. In-person participation...global user base via self-service and automation, and optimizing customer support interactions to create an effortless… more