- Americor (Nashville, TN)
- …technology. + Proficient in Google Workspace, email communication, managing customer inquiries, multitasking, and internet navigation. + Exceptional verbal and ... financial concepts clearly and effectively. + Skilled in managing customer inquiries via phone, email, and chat, with a...Medical, Dental & Vision Insurance - Comprehensive benefits to support your well-being + Paid Holidays - Enjoy time… more
- NTT America, Inc. (Wichita, KS)
- … agent downtime. Consistent availability is critical to business operations. + Remote employees must adhere to all technical support procedures and protocols. ... forward-thinking organization, apply now. We are currently seeking a Customer Service Associate to join our team. This position...to 12:00 pm (Central Time) could also be required ** Remote Working and Technology Requirements** To work remote… more
- Coinbase (Des Moines, IA)
- …for building, buying and configuring, and scaling the technology that powers our customer support channels. In this role, you'll oversee Coinbase's both ... Twilio, Zendesk, or similar). * Demonstrated experience integrating or building AI-powered customer support solutions, such as chatbots, LLM-based assistants, or… more
- Rubrik (Morrisville, NC)
- **About The Team** Rubrik's Global Customer Support and Success Organization is a team of professionals committed to provide world class post purchase ... in order to deliver the value to customers. The Customer Support Team at Rubrik is composed...and relevant education or training. US2 (all other US offices/ remote ) Pay Range $100,900-$151,400 USD **Join Us in Securing… more
- Zeiders Enterprises, Inc (Montgomery, AL)
- …Job Title: Senior Customer Service Representative **This position is fully remote , but candidate must reside within 50 miles of a Veterans Affairs Medical ... Customer Service Representative (Senior CSR) provides high-quality customer service and advanced support to Veterans,...on the supervisor escalation queue and overflow calls when customer demands exceed agent resources + Provide… more
- Mass Markets (Killeen, TX)
- …and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive ... commercial, state, and federal projects, you will assist and support them with your leadership and expertise. As the...and SLAs + Possess practical conflict resolution skills (both customer and agent conflict) + Proven leader… more
- Cardinal Health (Baton Rouge, LA)
- …and ensures that special requirements are included in an order. **_Responsibilities_** The Customer Care Representative operates as a "Universal Agent ", who is ... 9:00pm EST & will also involve Saturday hours. **_What Customer Service Operations contributes to Cardinal Health_** Customer...have been utilized + Previous experience working in a remote /work from home setting is preferred + Prior experience… more
- S&P Global (New York, NY)
- …the latest innovations in AI and automation as applied to operational execution and customer support teams. They will be expected to network externally across ... + Design, build and evaluate and implement tools and platforms that enhance customer support , service, success and operations. + Drive automation initiatives to… more
- ServiceNow, Inc. (Addison, TX)
- …platform, while advising customers on leveraging configurations vs. Customizations + Support the engagements efforts for Customer Service-specific process ... team, you will work with our customers to drive consumption, adoption, and customer satisfaction and ultimately help our customers grow their business on the… more
- Mass Markets (Killeen, TX)
- …and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive ... and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS)… more