- Citizens (Boston, MA)
- …identity solutions into platforms and services. - Engage with operations teams to support customer service and issue resolution related to identity and access. ... Description Head of Customer Identity and Authentication Location: This role will...require a hybrid work schedule 4 days on-site, 1 remote in Johnston RI, Westwood MA OR Boston, MA.… more
- Sunnova Energy International Inc. (Houston, TX)
- Technology Support Specialist - Customer Care Brief Description of Sunnova Sunnova is a different kind of Power Company, offering rooftop solar service to ... Technology Support Specialist, you will be responsible for providing daily phone support to Sunnova' s customers, identifying customer system issues and the… more
- Oracle (Concord, NH)
- **Job Description** **Senior Support Engineer 1** **- Oracle Exadata Cloud Services** **Shift:** US Hours with flexibility to cover nights/weekends as required ... be **U.S. Citizens** **About the Role** As a **Senior Support Engineer** 1 in Oracle's Support organization,...the forefront of solving some of our most complex customer challenges using Automation and Artificial Intelligence (AI) tools.… more
- Kelly Services (Smyrna, TN)
- … Agent ** **Long Term Contract with benefits!!** **Onsite: Smyrna, TN - NO REMOTE ** The Chat Support Agent provides live chat assistance to dealers, ... offering general support and playing a key role in the LenZ...closes out completed cases. + Analyzes decisions from the customer 's viewpoint and recommends actions with the customer… more
- University of Rochester (Brighton, NY)
- …staff and brings forward any performance issues or concerns. Assists with reporting on agent and team metrics. May provide on-call support . Provides second level ... Regular Time Type: Full time Scheduled Weekly Hours: 40 Department: 900084 ISD Customer Service Business Work Shift: UR - Day (United States of America) Range:… more
- PSEG Long Island (Bethpage, NY)
- …to the communities we serve, with more than 13,000 employees working together to support our customers and make a difference every day. Here, you'll have the ... offer flexible work options depending on the role. In support of this model, roles have been categorized into...Hybrid fixed - roles that are a mix of remote work and onsite work fixed days each week.… more
- BlackRock (New York, NY)
- …automation and AI-enabled support ** : become the product owner of an AI Support Agent chatbot and closely partner with the development team to drive the ... support experience. You will manage a team that provides first contact support , incident resolution and seamless handoffs to Remote Resolve support ,… more
- US Anesthesia Partners (Dallas, TX)
- …over 6,000 employees distributed across 12 states. Our clinical and non-clinical staff support each other as they work toward a common vision: Empowering people to ... advance exceptional care. POSITION SUMMARY:The Application Support Analyst specializes in the Freshworks ITSM platform and plays a key role in maintaining,… more
- Brookfield Properties (Los Angeles, CA)
- …shifts: 7:00 AM-4:00 PM, 8:00 AM-5:00 PM, and 8:30 AM-5:30 PM. + Deliver remote support using industry-standard tools to resolve technical issues efficiently. + ... Ave, Suite 300 Job Description We are seeking a technically adept and customer -focused professional to join our Service Delivery team. This position plays a critical… more
- RTX Corporation (Marlborough, MA)
- …+ Software Releases + Tool support using Jira, CAMEO, and Jama + Agile Support (Scrum Master) + Data Transfer Agent + Staffing Support - assisting ... Top Secret This position is for an Engineering Project Support Principal Specialist to support engineering to...your own critical part to play in ensuring our customer succeeds today while anticipating their needs for tomorrow.… more