- Oracle (Juneau, AK)
- …years production experience with LLM agents 3. Proven record improving agent reliability via reward modeling, policy learning, constitutional methods, tool-use ... enforce SLAs with canary/blue-green rollouts and safe rollback. Disclaimer: **Certain US customer or client-facing roles may be required to comply with applicable… more
- PPL Corporation (Harrisburg, PA)
- …Regularly ranking among the country's best utility companies for reliability and customer satisfaction, PPL Electric has won numerous awards, including 30 JD Power ... service territory through volunteerism and investments in organizations that support education, sustainability, and wellbeing. Overview To acquire legally acceptable… more
- iPostal1 (Montebello, NY)
- …efficiency, and adherence to established procedures. The Team Lead provides escalated customer support , manages work distribution, monitors service levels, and ... leader in the digital mailbox industry. Full Time Staples Support Team Lead - Customer Service -... to Customer Service Agents and Senior Customer Service Agent , ensuring team clarity on… more
- Capital One (Boston, MA)
- Senior Associate, Product Management: Velocity Black Agent Tools Product Management at Capital One is a booming, vibrant craft that requires reimagining the status ... quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology. We're excited to share that Capital One US… more
- CRST (Nashville, TN)
- …or intervention when needed + Collaboration: Work cross-functionally with onboarding, operations, and support teams to ensure a smooth agent experience + Process ... Success?** **_Join CRST's Asset-Light (Flatbed) Division as a Senior Agent Development Manager and play a key role in...entrepreneurial division of CRST._** **How You'll Work** **Location** : Remote , but candidates must be based in the **Southeast… more
- The Joint Commission (Oak Brook, IL)
- …on JCR products, with responsibilities including but not limited to, creating customer support cases, logging issues with product lines, technical ... **Overview** **GENERAL SUMMARY:** As part of the JCR customer technical support team, this position...in all mediums (via phone, live chat, forums, email, remote desktop) throughout the tier 1 customer … more
- Mass Markets (FL)
- …and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive ... and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS)… more
- Mass Markets (Las Cruces, NM)
- …ROLE ACTUALLY DO? In this role, you handle inbound and outbound calls, helping to support customer service, technical support , and customer sales ... Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer...(Not Required) + One (1) year of experience in customer service, technical support , inside sales, back-office,… more
- Teledyne (Hudson, NH)
- …to FAQs and support documentation to empower customer self-service and improve support quality. + Remote Support : Use tools like TeamViewer to assist ... and eager to start or continue your career in customer support ? Join Raymarine's frontline team and...out of their marine electronics. As a Tier 1 Support Agent , you'll be the first point… more
- Teleperformance USA (Las Vegas, NV)
- …of the company? At TP, the sky is the limit!** **Your Responsibilities** ** Customer Support Representatives field customer inquiries by finding innovative ... **Category :** ** Customer Service/ Support ** **This is a temporary...onsite at our Las Vegas, NV location. Not a Remote /Work from Home position.** **About TP** **TP is a… more
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