- IT Concepts (Washington, DC)
- …and network-related issues. + Troubleshoot, diagnose and resolve complex technical issues through remote and on-site support . + Utilize ServiceNow to log, track, ... innovation, and achieve extraordinary milestones. Kentro is hiring a Tier 2 Desktop Support Analyst to support the Department of Commerce. Responsibilities: +… more
- ChenMed (Houston, TX)
- …We're rapidly expanding and we need great people to join our team. The Associate Field Support Technician assists higher level technicians on routine activities ... to ensure proper functioning of computer systems. + Communicates customer concerns and recommends improvements to our development and...LAN (Local Area Network) and WAN (Wide Area Network) support to remote end-users. + Provides answers… more
- ManTech (Mclean, VA)
- **MANTECH** seeks a motivated, career- and customer -oriented **Dedicated Support Technician** to join our dedicated support team in **McLean, VA.** In this ... role, you will support mission-critical IT operations and play an integral part...as custom tools depending on the office. + Perform remote desktop triage and system repair using remote… more
- University of Miami (Coral Gables, FL)
- …printers, and comparable devices across Windows and Mac environments. 2. Provide quality customer service support in a prompt, courteous, and timely manner by ... tests, and certifies any desktop configuration, including software drivers. 7. Provide remote technical support for the installation, coordination, and daily… more
- System One (Tulsa, OK)
- …+ Familiarity with networking basics (TCP/IP, DNS, DHCP) and remote support tools. + Excellent problem-solving, communication, and customer service skills. + ... Overview We are seeking a skilled and customer -focused Help Desk II Technician to provide advanced...-focused Help Desk II Technician to provide advanced technical support to end-users. This role serves as the escalation… more
- Marriott (Bethesda, MD)
- …Onsite - 4-5 days in office. **JOB SUMMARY** The Director, Global Deployment Support will lead the development, activation, and execution of the support ... the BTO and aligned with the Global Command Center, the Director, Global Deployment Support will partner with the Senior Director, Global Deployment Support to… more
- Sponsors for Educational Opportunity (SEO) (San Francisco, CA)
- …run smoothly to support an organization's mission. + Provide in-person and remote IT support for SEO staff, high school scholars, and part-time instructors ... Title: IT & Scholars Support Technician Department: Information Technology Report to: Director...tickets and knowledge articles. + Maintain high standards of customer service, focusing on fast response and high first-touch… more
- BAE Systems (Aberdeen, SD)
- …to provide serviceto both on-site and off-site users. May provide minor training to customer support personnel. Patching support for lab standalone systems. ... **Job Description** This is a Desktop support position. Provide on-site technical support ...with Microsoft Active Directory Knowledge in Asset Management Excellent customer service skills Excellent communication skills - oral and… more
- Chenega Corporation (Fort Belvoir, VA)
- …+ Receive customer trouble tickets and service requests for desktop support . + Respond to service requests, enter them into the ticketing system, and ... Helpdesk Support Services Specialist - Senior Ft. Belvoir, VA...acknowledge the request to the customer . + Manage ticketing system, by ensuring that tickets… more
- Barnes & Noble (Westbury, NY)
- …Experience with Phone Support for a large Enterprise * Experience with Remote access tools, single sign on solutions, and utilizing basic Active Directory tools ... Title: Temporary Store Support Technician Category: Information Systems & Technology EmploymentType:...problem-solving skills with a strong focus on communication and customer service. Following a successful training period (M-F 9am-5:30pm),… more