- Lake Erie College of Osteopathic Medicine (Jacksonville, FL)
- …the School. This person is r esponsible for daily operations of the IT Help Desk , including procurement and deployment of equipment, assisting in problem ... directory and Exchange/Office 365 accounts for students; + Answer Help Desk calls from students. Create and...network resources, ie file and print sharing + Terminal Services/ Remote Desktop Services + Adding users to the appropriate… more
- Panera, Flynn Group (CA)
- …to a third-party A/V vendor when necessary. . Troubleshoot and maintain Rockbot and related issues. Help Desk Support Takes all 1st level help desk calls ... Panera Help Desk for Hardware issues. Will distribute 2nd level help desk calls to the appropriate personnel, ie, System Support Manager, POS Manager,… more
- Convey Health Solutions (Fort Lauderdale, FL)
- …mobile devices, and output platforms. This position manages technical teams responsible for Help Desk (Tier I/Tier II), Network Operations Center (NOC), and Site ... manage hiring and disciplinary actions, and recommend compensation adjustments. + Oversee Help Desk , Desktop, Application, and Infrastructure support to identify… more
- University of Michigan (Ann Arbor, MI)
- …The "MyUofMHealth" HIE Support Specialist provides high-quality (telephone call center) help desk service and operational support to providers, clinicians, ... in MyUofMHealth Patient Portal or ECL Provider Portal via help desk (telephone call center), email, and...to standard 40 hours per week **Modes of Work** Mobile/ Remote - the work requirements allow for the majority… more
- Quanta Services (Aurora, CO)
- …scene and annual events and festivals. The IT Support Manager will oversee daily help desk operations and team performance while also providing direct technical ... hands-on responsibilities. The manager will be resolving complex technical issues, managing help desk tickets, and collaborating with stakeholders to ensure… more
- GMHC (New York, NY)
- …Job Functions The following duties are mandatory requirements of the job: Tier 1 Help Desk Support + Respond to user support requests via ticketing system, ... manner, ensuring thorough follow-through and attention to detail. + Accurately document all Help Desk actions and user interactions in the ticketing system. +… more
- Lake Erie College of Osteopathic Medicine (Bradenton, FL)
- …Institution. This position is responsible for the daily operation of the IT Help Desk including supervision of staff, procurement and deployment of equipment, ... satisfy requirements; + Oversee the management of corporate IT help desk activities and resolve escalated issues...network resources, ie file and print sharing; + Terminal Services/ Remote Desktop Services; + Adding users to the appropriate… more
- TEKsystems (Long Beach, CA)
- …prioritize them based on impact * Discipline - The discipline to actively manage help desk tickets and internal IT tasks, without getting distracted by email, ... This position will work closely with Bragg Company's Service Desk provider and IT management to support a wide...technologies include thin client computing with heavy use of Remote Desktop Services. The Field Service Technician may also… more
- Boardwalk Pipeline Partners (Houston, TX)
- …lifecycle management and software deployment + Advanced knowledge of help desk software, database connectivity and remote -control tools + Strong customer ... Job Responsibilities + Provide level 1 support for Service Desk line during peak call periods + Help...request, including categorization and priority into the IT service desk tool + Provide remote access/VPN support… more
- State of Colorado (Denver, CO)
- …hosting, and scheduling + Editing audio or video files Other skills (nice to have) + Help Desk software ManageEngine Service Desk + Support for audio video ... our team supporting the Colorado legislature in order to help facilitate, schedule, manage, and organize virtual floor and...to the betterment of Colorado. Duties primarily include staffing remote meetings as part of a busy IT service… more