- Amentum (Washington, DC)
- …Installs, modifies, and repairs computer hardware and software both in person and using remote access tools + Provide support for on-site and remote (via Citrix) ... configuration and support for agency issued mobile devices + Help mentor and train colleagues and junior technicians with...knowledge of relevant technology as assigned + Assist Service Desk with answering phones when needed Amentum is a… more
- ASM Research, An Accenture Federal Services Company (Oak Ridge, TN)
- …of completion. + 0-2 years Personal Computer experience including customer support or Help Desk ; 0-2 years of customer service or public relations experience; ... The Service Desk (Tier 1) Support Contractor will serve as...reliable and efficient IT operations for both on-site and remote users. This role is stationed at Oak Ridge,… more
- Northrop Grumman (Oklahoma City, OK)
- …global security companies in the world, Northrop Grumman is proud to help our nation's military personnel make the transition to civilian careers. Approximately ... or unclassified data spillage incidents. + Coordinates with users, service desk , server administrators, network engineers, and customer and IT management. +… more
- Quanta Services (Rapid City, SD)
- …substation erection. With a long and industrious history, our experienced team continues to help power the nation now and into the future. At Brink, our success ... daily business operations and field activities. This role oversees infrastructure, service desk , and key enterprise applications; partners with the IT Director on… more
- JDA Partners Technical Services Group LLC (New York, NY)
- …and process solutions to support global enterprises. We are seeking a Computer Help Desk Analyst to provide day-to-day technical support and maintain high ... executives and guests. Additionally, this position will collaborate with the company's help desk team to resolve broader technical issues and contribute… more
- Amentum (Anchorage, AK)
- …(SOPs) and Work Instructions (WIs). Also responsible for supporting the daily help desk operations of information systems. This includes maintaining the ... software, and user issues. Coordinates Site IT operational functions with primary help desk responsibility for hardware, software, network, and computer security… more
- TEKsystems (Iowa City, IA)
- …Google IT Professional or studying for CompTIA Overview This position is the step before the Help Desk Analyst title, but will build a foundation of IT Help ... ISP Support Technician 100% remote *must reside within 90 miles of: Raleigh,...required 1-month training portion. The company provides solutions that help our 1,500 electric and telephone members bring all… more
- System One (Alexandria, VA)
- …Support: + Address and resolve submitted support tickets for SolarWinds + Provide the help desk with initial troubleshooting steps to determine the type of ... and testing + Support Installation and testing at all remote sites to include: + Troubleshoot any installation or...resolve submitted support tickets for SolarWinds. + Provide the help desk with initial troubleshooting steps to… more
- BAE Systems (Vicksburg, MS)
- …Design Engineer** , you'll play a critical role in leading the design and remote operations of Plain Old Telephone Service (POTS) telecom systems for the Enterprise ... Service Desk (ESD) in a large government enterprise contract, serving...customer. This is a unique opportunity to provide 24/7/365 remote operations, initial contact support, and first-call resolution for… more
- MyFlorida (Miami, FL)
- …tools and email. Logs into Service Desk Phone System to handle Help Desk calls. Performs other related duties as assigned. Required Knowledge, Skills, ... of Information Technology. Documents work and purchases using the Footprints service desk system. Responsible for reviewing all purchasing ticket status queues daily… more