- Insight Global (Bellevue, WA)
- …downtime and ensure operational efficiency. 3. Ticket Management: Manage service desk tickets, ensuring timely resolution and accurate documentation of all support ... and familiarity with authentication and MFA capabilities * Familiarity with remote desktop support tools and ticketing systems. 3. Communication Skills: Excellent… more
- SHI (Austin, TX)
- …and services.** **Over 17,000 organizations worldwide rely on SHI's concierge approach to help them solve what's next.** **But the heartbeat of SHI is our employees ... in our offices or yours.** **Job Summary** The Service Desk Analyst II provides both Level 1 and Level...Jersey office, Tuesday-Thursday in office and Monday and Friday remote . **Role Description** + Respond to a wide range… more
- SHI (Somerset, NJ)
- …and services.** **Over 17,000 organizations worldwide rely on SHI's concierge approach to help them solve what's next.** **But the heartbeat of SHI is our employees ... an exciting opportunity available on our IT Cloud Service Desk Operations Team. This team is responsible for incident...or New Jersey office, Tuesday-Thursday in office and Monday/Friday remote . Role Description * Provide first-line response for … more
- Robert Half Technology (Houston, TX)
- …continuous improvement of support processes. Requirements + 1-5+ years experience in IT support, help desk , or service desk roles (some networking / ... identity management). + Log and track issues in ticketing systems (eg Service Desk tools, help - desk software), prioritize and escalate complex problems… more
- RxBenefits (Birmingham, AL)
- The Manager, Service Desk and Endpoint Management is responsible for leading the technical support operations and endpoint device strategy across the organization. ... standards of customer service. _Essential Job Responsibilities Include:_ _Service Desk Leadership_ + Develop and execute IT support and...internet, we'll send you a computer and monitors to help you do your best work_ + _Tuition Reimbursement… more
- Ally (Raleigh, NC)
- **General information** **Ref #** 21283 ** Remote ?** No **Ally and Your Career** * Ally Financial only succeeds when its people do - and that's more than some cliche ... build paths that encourage employees to stretch themselves professionally. We want to help you grow, develop, and learn new things. You're constantly evolving, so… more
- MUFG (Tampa, FL)
- …**Skills/Competencies** + Minimum 5+ years' experience working on a high call volume Help Desk + Passionate about providing a world class customer/employee ... team will provide more details. **Job Summary** In this role, the Service Desk Tier 1 Technician will serve as the primary Point-Of-Contact for all incidents/service… more
- TEKsystems (Nashville, TN)
- …analytical skills to develop quality solutions to meet client requirement. The Service Desk Analyst consultant provides remote technical support to our external ... Description MUST HAVE Managed Service Provider (MSP) Experience The Service Desk Analysts role within our IT Infrastructure Consulting group provides you with a… more
- Community Health Systems (Franklin, TN)
- …or a related field preferred + 2-4 years of experience in IT support, help desk operations, or technical customer service required + Familiarity with Learning ... **Job Summary** The Service Desk Representative II provides technical support and customer...meets tight deadlines in a fast-paced environment. + Uses remote support tools to diagnose and resolve technical issues… more
- TEKsystems (Fort Collins, CO)
- …on-call rotations for after-hours support Qualifications + Experience: 2-5 years in a help desk or technical support role. + Strong troubleshooting skills and ... Overview + Our customer is seeking a IT Service Desk Specialist to join their team while an employee...excellent communication skills. + Familiarity with ticketing systems and remote management tools. + Ability to work independently and… more