- Chenega Corporation (Arlington, VA)
- …+ Recommend systems modifications to reduce user problems. + Provide local and remote Technical Support Services for end-user support on multiple networks within ... the agency. + Develop and document process and procedural enhancements and assist other departments as needed for continuous process and service improvement. + Work with the IT Help Desk Lead to ensure the Help Desk maintains compliance with Service Level… more
- ManpowerGroup (Siren, WI)
- …while maintaining high-quality standards. + Supervise service technicians and provide remote technical support to ensure efficient service operations. + ... Implement lean manufacturing protocols and contribute to process improvement initiatives. + Conduct pre-shipment inspections and system testing to guarantee product quality and performance. **What's Needed?** + Degree or certification in Electro-mechanical… more
- Insight Global (Kenai, AK)
- …such as microwave systems, tower radios, fiber cabling, and lighting systems. Provide remote technical support via phone, CLI, and ticketing tools, and operate ... test equipment for corrective tasks on towers, antennas, cabling, and grounding systems. Support RF engineering and optimization projects through pre- and post-adjustments and statistical analysis. Conduct site audits, maintain logs, update cell site and tower… more
- SAIC (Quantico, VA)
- …trends, best practices, and principles of IT customer support. + Provides on-site and remote technical support to approved seat service DCSA end users. + ... Coordinates, resolves, and closes service requests beyond first call resolution. + Handles customer interactions across multiple communication channels and business lines, with customized interfaces and information delivery mechanisms. + Supports currency and… more
- Amazon (Westborough, MA)
- …Responsibilities: Quickly develop a SME level of product knowledge. Provide remote technical support for escalated issues involving industrial automation ... systems. Assist local maintenance teams in diagnosing and troubleshooting mechanical, electrical, and control system problems and guide them through standard repairs. Offer programming and configuration support for new installations of critical system… more
- Cisco (Austin, TX)
- …is filled or if a sufficient number of applications are received. ** Technical AV/WebEx Collaboration PM** **Our Team** Cisco's IT WorkForce Collaboration (ITWFC) ... of in-room collaboration solutions. This role requires a blend of technical expertise in collaboration technologies (eg, Cisco Webex, Microsoft Teams, Zoom),… more
- Nutanix (San Jose, CA)
- …of industry experience in engineering management. + Proven leadership in managing remote , high-performing technical teams. + Strong technical capabilities ... Honest, with Heart.** **The Opportunity** Are you a proven technical leader with a track record of managing high-performing,... leader with a track record of managing high-performing, remote teams and a passion for developer productivity? If… more
- Teleperformance USA (Bristol, TN)
- …must reside within a 50-mile radius of Bristol, TN.** **Your Responsibilities** ** Technical Support Agent field customer inquiries by finding innovative ways to ... respond to varying questions, issues, and concerns.** + **Handle and carefully respond to all customer inquiries regarding** **warranty information, placing orders for parts, etc.** + **Troubleshooting water heaters** + **Provide excellent customer service… more
- Army National Guard Units (Fort Chaffee, AR)
- …performs repairs and maintenance functions with little or no supervision in remote locations. Provides technical guidance and specialized team leadership to ... Team (MAIT). Instructs operator/crew in the maintenance of equipment and provides technical advice and assistance to supported units when requested. (6) Performs… more
- NTT America, Inc. (Santa Clara, CA)
- …the implementation of agreed remedies and preventative measures. + Provides second line remote and onsite technical support to clients. + Provides second line ... is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and… more