- TEKsystems (Seville, OH)
- …IT Help Desk Representative 1 Job Summary The IT Help Desk Representative 1 provides support for tier 1 incident resolution, change requests and ... Employee Helpdesk. Responsibilities include initial assessment, triage, research, and resolution of tier 1 incidents and requests regarding the use of… more
- Canon USA & Affiliates (Tucson, AZ)
- …and developing new customers within competitive Tier 1 and Tier 2 accounts. **RESPONSIBILITIES** This is a remote , field-based position. Pay Information: ... maintaining a strategic plan for each Tier 1 and Tier 2 customer ...radiology, cardiology, interventional radiology, cath-lab or oncology. \#LI-LP1 \#LI- remote **_About us!_** _Canon Medical Systems USA, Inc., a… more
- Parker Hannifin Corporation (Erie, PA)
- …change management, and vendor management, combined with the ability to provide comprehensive tier 1 , 2, and 3 support. The successful candidate will demonstrate ... coordinate with vendors for procurement, installation, maintenance, and issue resolution. + Deliver tier 1 , 2, and 3 technical support for IT infrastructure… more
- TISTA Science and Technology (Austin, TX)
- Overview Are you a Customer Service Engineer person that would like to be part of delivering initiatives for digitization, automation, modernization, infrastructure, ... for you! TISTA associates enjoy above Industry Healthcare Benefits, Remote Working Options, Paid Time Off, Training/Certification opportunities, Healthcare Savings… more
- General Dynamics Information Technology (Annapolis Junction, MD)
- …problem resolution * Attempts to resolve as many incidents during the first contact, or at Tier 1 . Efficiently escalates incidents to higher Tier II or ... System) customers worldwide with an ESOC consisting of Self-Help Knowledge Portals, remote Service Desk resolution support, and in-field customer engagement… more
- General Dynamics Information Technology (Langley AFB, VA)
- …on-site and remote resolution support for trouble calls, and provide TIER 1 /2/3 support of Unix/Windows workstations and servers, including Web servers, ... Systems Administrator joining our team to Support our intelligence customer in Langley AFB, VA. HOW A SYSTEMS ADMINISTRATOR...of the client/server/storage/network devices, mobile devices, etc. + Provide Tier 1 , Tier 2 and… more
- Rubrik (Austin, TX)
- …with periodic re-screening as noted below: **Position Risk Designation: Non-Sensitive, Low Risk, Tier 1 ** _Incumbents without access to US Government data may be ... required to complete Standard Form 85 and undergo a Tier 1 Investigation (T1) for non-sensitive positions of Low Risk. (Baseline screening; formerly National… more
- Insight Global (Cary, NC)
- …ensure timely and effective resolution of user issues and maintain a high standard of customer satisfaction * Tier 1 Support: o Manage user access requests ... Skills and Requirements Proven experience in IT helpdesk support ( Tier 1 or Tier 2)....ServiceNow. * Basic understanding of Microsoft Windows, Office 365, remote support tools, and enterprise applications. * Experience with… more
- Rubrik (Springfield, IL)
- …with periodic re-screening as noted below: **Position Risk Designation: Non-Sensitive, Low Risk, Tier 1 ** _Incumbents without access to US Government data may be ... assigned customers. + Makes technical and sales presentations to customer 's technical staff and senior management. + Serves as...required to complete Standard Form 85 and undergo a Tier 1 Investigation (T1) for non-sensitive positions… more
- CACI International (Sterling, VA)
- …Local * * * CACI is currently looking for a motivated, career and customer -oriented Service Desk Shift Lead with Agile methodology experience to join our Customs and ... Protection (CBP) Land Border Integration (LBI) Integrated Traveler Initiative 2. 1 (ITI2. 1 ) team in Northern Virginia! Join...to do:** Support end-user applications and work in a multi- tier service desk as well as work with software… more