- TEKsystems (Raleigh, NC)
- …Rapids IA, Huntsville AL or Raleigh NC centers if possible. Training will start on Monday 12/ 1 . The Tier II qualifications would be to have one of the following; ... educated on the client prior to the G3. Every remote candidates must have an reliable internet connection with...and Technology Focused - providing solutions that help our 1 ,500 electric and telephone members bring all the advantages… more
- GovCIO (Trenton, NJ)
- …currently hiring for Middleware Team Lead todeploy and manage middleware SW supporting customer applications . This position will be located in Radford, VA and will ... be a remote position. **Responsibilities** Senior middleware administration experience deploying and managing middleware SW supporting customer applications.… more
- UnityPoint Health (West Des Moines, IA)
- …individual serves as a general point-of-contact for all HR functional areas in providing Tier 1 support. This position is responsible for ensuring data integrity ... + Remote : Yes + Area of Interest: Business Professionals...difference with UnityPoint Health. Responsibilities + Research and resolve Tier 1 HR system problems , recommends… more
- GovCIO (Sterling, VA)
- …with maintaining/updating support documentation. + Support Microsoft Windows environments and resolve Tier 1 hardware and software problems with tools such as ... be located in Sterling, VA and is a fully remote position. **Responsibilities** + Provide Tier I...**Qualifications** + High School with 0 - 3 years Tier 1 support (or commensurate experience) +… more
- Center For Health Information And Analysis (Boston, MA)
- …of laptops, printers, LAN, and other hardware problems for end users. Analyze and resolve tier 1 and 2 issues, escalating any issues that require subject matter ... environment, offering a hybrid model that balances in-person and remote work. Our hybrid model includes working from our...and Problem Solver: + Ability to analyze and resolve tier 1 and 2 issues, escalating when… more
- Marriott (Bethesda, MD)
- …contact for technical processes and project-specific requirements + Handle PC support escalations from Tier 1 (Atos) to Tier 2 resources (local IT, Corporate ... office. IT Technician, CEC JOB SUMMARY The IT Technician, Customer Engagement Centers (CEC), is responsible for providing comprehensive...all hardware assets + Coordinate escalation of issues across Tier 3 and Tier 4 Corporate IT… more
- Beth Israel Lahey Health (Charlestown, MA)
- …and its affiliates. Using the Information Technology Service Management suite provided, this Tier 2 and 3 in-person support position is responsible for all aspects ... of customer requests and incident management. This includes acting as...**Job Description:** **Essential responsibilities including but not limited to:** 1 . Responsible for Level 2 support providing intermediate to… more
- Chipotle Mexican Grill (Columbus, OH)
- …Service Center, ensuring timely diagnosis and resolution in line with SLAs, coordinating with Tier 1 , engineering ( Tier 3), and vendor partners, as needed. ... you will be responsible for leading and scaling a Tier 2 Technical Operations team focused on the restaurant...days per week (with work from home on Friday). Remote work is not available for this role. **WHAT… more
- Cardinal Health (Hagatna, GU)
- …delivery teams. **_Responsibilities_** **Governance Execution** + Manage day-to-day governance cadences across Tier 1 and Tier 2 relationships (eg, meeting ... consolidate service performance data (SLA compliance, financial variance, backlog, customer effort). + Monitor vendor adherence to contractual commitments,… more
- Two95 International Inc. (Wayne, PA)
- …Help Desk system for work intake from problem tickets to service requests + Providing Tier 1 -3 hardware support on Apple, HP, Lenovo, Microsoft laptop systems + ... Providing Tier 1 -3 software end user support in...laptop and virtual (VM/VDI/Citrix) workstations, for both local or remote users, along with associated peripheral devices + Provides… more