- Keeper Security, Inc. (El Dorado Hills, CA)
- …+ Provide expert-level support for Keeper's Enterprise and MSP customers, managing escalations from Tier 1 and Tier 2 teams + Troubleshoot complex issues ... Privileged Access Management (PAM) solutions. This is a 100% remote position with an opportunity to work a hybrid...Engineer, you will own resolution of the most complex customer cases, serving as a bridge between customers, B2B/consumer… more
- Epsilon, Inc (Washington, DC)
- …AMERICAN SYSTEMS until December 31, 2025, transitioning fully to AMERICAN SYSTEMS on January 1 , 2026. We're committed to a smooth transition and look forward to what ... to fair and competitive compensation. **Where you'll work:** This is a hybrid onsite/ remote opportunity where you will report to the State Department location in… more
- Chenega Corporation (Fort Belvoir, VA)
- …or generated by the Remedy ticketing system within the AITP timelines. + Resolve customer issues using automated remote -control software or other remote ... users' enterprise email system configurations. + Respond to all customer trouble requests and the problem calls received by...to the network. + Escalate the issue/problem to proper Tier 2 or 3 Support team members when the… more
- NANA Regional Corporation (Aberdeen Proving Ground, MD)
- …position. To join our team, apply today! **Responsibilities** + Resolve customer questions and problem concerning Information Technology (IT). + Provide technical ... fixes, and provide feedback on one-time and problematic trends/patterns with customer support requirements. + Ensure rigorous application of cybersecurity policies,… more
- ZOLL Medical Corporation (Chelmsford, MA)
- …be a part of ZOLL! Job Summary: The Technical Support Associate is responsible for tier 1 customer and ZOLL Sales Team Support. Essential Functions: Provide ... others trust us to provide high-quality products and exceptional customer service. ZOLL products are used every day across... tier I technical support functions including, but not limited… more
- Amgen (Bayonne, NJ)
- …a career you can be proud of. Join us. **National Account Executive - Cardiovascular ( Tier 1 Health Systems & IDNs)** Amgen is building a new strategic ... companies engage with health systems. The NAE will align Amgen's innovations with Tier 1 health systems on system-wide initiatives that improve patient outcomes… more
- General Dynamics Information Technology (Chantilly, VA)
- …and Operations **Skills:** Linux Environments,Red Hat Ansible,System Administration **Experience:** 1 + years of related experience **US Citizenship Required:** Yes ... FOSS, COTS or GOTS products to enhance and meet customer requirements within the operating environment. + Troubleshoot user,...with both short-term workarounds and long-term solutions + Provide remote end user support and remotely work with and… more
- TEKsystems (Indianapolis, IN)
- …Work Arrangement: First 90 days fully in-office, then hybrid (3 days in-office, 2 remote ) The IT Service Desk Specialist Team Supervisor, in our IT Shared Services ... support, access requests and printer issues. This is a customer service oriented role and a strong focus will...to ensure tasks are completed on time. Participates in 1 : 1 meetings with Specialist staff, Analyst Supervisor… more
- City National Bank (Newark, DE)
- …and wire transfers and processes transactions requests as needed. Provides 1st tier technical and navigational assistance for CNB's online personal products and ... a high volume fast-paced telephone and technical environment. * Provides 1st tier technical and navigational assistance for CNB's online personal products and… more
- TYLin (St. Louis, MO)
- …to unlock the potential in every system. Across five countries are 1 ,100 engineers, designers, and consultants collaborating to elevate the human experience, create ... transfer switch uninterruptible power supplies (UPS), power distribution units (PDUs), remote power panels (RPP) and overhead power busways and cooling systems.… more