- BAE Systems (Jacksonville, FL)
- …desktops, laptops, and high-performance computing services. You'll also provide Tier 1 support for remote access and service capabilities, including ... enable our customers to achieve their missions. As a ** Tier 1 Initial Support Analyst**...or large enterprise environments + Proven ability handling basic remote support for high-performance computing and peripherals… more
- BAE Systems (St. Louis, MO)
- …innovative IT solutions that enable our customers to achieve their missions. As a **Lead Tier 2 Remote Support Analyst** , you'll play a critical role ... values innovation, teamwork, and customer satisfaction. As a Lead Tier 2 Remote Support Analyst,...root cause analysis for escalated incidents, mentor and guide Tier 1 analysts, and document resolutions, trends,… more
- Patterson Companies, Inc. (Detroit, MI)
- …believe that they build a stronger and successful organization. **Job Description:** The Support Specialist - Tier I properly responds to inbound and outbound ... customer calls to provide technical support , answer how-to questions, and consult on workflow inquiries...and equipment via a combination of verbal guidance and remote connection to the customer's computer(s). The specialist documents… more
- Insight Global (Oak Brook, IL)
- …Skills and Requirements We are seeking a dedicated and customer-focused Tier 1 Customer Support Representative to join ... others. Qualifications: * 2+ years of experience in a Tier 1 IT Support or...phone etiquette. * Ability to work independently in a remote environment with a reliable internet connection. * Comfortable… more
- Linchpin Solutions, Inc. (Tampa, FL)
- …needed Specific Skillset + Continuously monitor network and space segment performance to provide customer tier 1 support as required. + Monitor and report on ... SATCOM Technician Tier 1 Tampa, FL (http://maps.google.com/maps?q=7853+Gunn+Hwy+Tampa+FL+USA+33626) Job...remote sites. The Technician will provide daily operational support as a member of a 24/7 operations center… more
- AO Smith (Ashland City, TN)
- Water Heater Technical Support Agent - Tier 1 (Call Center) Date: Dec 2, 2025 Location(s): Ashland City, TN, US, 37015 Company: A. O. Smith Corporation ... Hybrid, Onsite or Remote : Hybrid AOS/Ashland City, TN AO Smith is a...ensuring equipment is ordered, installed, maintained, and functional. Technical Support Agents work to assist callers in repair rather… more
- The ODP Corporation (Toledo, OH)
- …problems and proactively recommend the right products, services, and solutions to resolve Tier 1 customer or sales representative issues. + Take appropriate ... **Overview** The T1 Customer Support Representative is responsible for resolving problems and...services, returns/exchanges, and delivery delays. This role has a remote work designation unless otherwise required by customer contract/needs… more
- Chenega Corporation (Arlington, VA)
- …the smallest possible impact on the business activity of the organization's end user(s). + Provides tier 1 support to end users for either PC, server, or ... **Req ID:** 38527 **Summary** ** Tier 1 Help Desk Analyst** **Arlington,...modifications to reduce user problems. + Provide local and remote Technical Support Services for end-user … more
- Systems Engineering Solutions Corporation (Alexandria, VA)
- … experience, including Tier 1 and Tier 2 support responsibilities . Experience with remote desktop tools, ticketing systems, and ITSM platforms ... or related discipline Program Description: The program provides comprehensive Tier 1 , Tier 2, and... 1 , Tier 2, and Tier 3 IT Infrastructure Support services to… more
- UIC Government Services and the Bowhead Family of Companies (Oklahoma City, OK)
- …Bowhead seeks an Tier 1 Helpdesk Technician that will provide multiple tier support to end users. The ideal technician will have 2+ years of IT ... NIPRNet circuit + Establish VPN with CAC connectivity to support remote users + Support ...the contractor's legal duty to furnish information. 41 CFR 60- 1 .35(c) UIC Government Services (UICGS / Bowhead) provides innovative… more