- Atlantis Casino Resort Spa (Reno, NV)
- …the Training and Performance Manager to provide final sign-off of training before an agent is put on the live phone lines. + Responsible for weekly scheduling and ... oversight of the weekly call monitoring program, ensuring each agent is shopped twice weekly and adheres to Atlantis...+ Functions as the process expert for the overall reservation booking experience. + Function as the escalation point… more
- Vail Resorts (Vail, CO)
- …guests, assist guest with questions regarding their room, folio activity or hotel reservation + **Concierge Agent ** - assist Guests with questions, directions, ... event schedules, dining reservations , hotel registration, and other services regarding hotels **Job Requirements:** + Proficient in English, Spanish preferred + Must… more
- The Walt Disney Company (Kapolei, HI)
- …guests, assist guest with questions regarding their room, folio activity or hotel reservation + **Concierge Agent ** - assist Guests with questions, directions, ... event schedules, dining reservations , hotel registration, and other services regarding hotels **Basic Qualifications :** + Must have Graveyard availability +… more
- Carlson Waginlit Travel (Tulsa, OK)
- . **Travel Reservation Agent ** o Creates and completes travel arrangements (car, hotel, air, rail) for moderately complex accounts o Ensures reservations are ... built according to client standards and preferences o Acts as a trusted advisor by offering informed and insightful recommendations which provide the best traveler experience in each situation o Resolves moderately complex problems with potentially… more
- Teleperformance USA (Brownsville, TX)
- …go.** **Did you know that our Chief Client Officer started her career at TP as an agent and advanced to the pinnacle of the company? At TP, the sky is the limit!** ... in-room work order requests, to complex hotel, dining, event and entertainment reservations for customers** + **Responding to inbound customer and partner digital… more
- Omni Hotels (Atlanta, GA)
- …current day's expected arrivals and checks all VIP and special request reservations to ensure that they are pre-registered, blocked properly, and other departments ... all necessary reports and forms are completed daily. + Performs front desk agent responsibilities as needed to process guests expediently including but not limited… more
- Concentrix (Farmington Hills, MI)
- …based on the customer needs and preferences. + Determine customer reservation needs and preferences by utilizing established question and answer techniques ... for customers. + Process travel transactions by entering accurate and complete reservation information into the relevant systems + Read legal scripts verbatim while… more
- Concentrix (Farmington Hills, MI)
- …based on the customer needs and preferences. + Determine customer reservation needs and preferences by utilizing established question and answer techniques ... for customers. + Process travel transactions by entering accurate and complete reservation information into the relevant systems + Read legal scripts verbatim while… more
- Delta Air Lines, Inc. (Atlanta, GA)
- …& key responsibilities) Now is an exciting time to be part of Delta's Reservations Customer Experience Design and Technology team as we redefine the customer and ... employee experience standards. As a Product Ops Reporting Analyst within Delta's Reservations Customer Experience Design and Technology team, you'll play a critical… more
- Hilton (Park City, UT)
- …discounts + The world is yours- Your next role could be as a concierge, reservations agent or within a different department like Front Office, Accounts or Human ... to, guest service, food and beverage quality, inventory management, outlet reservations and occupancy, systems management, budget and forecasting, marketing, report… more