- SAIC (Fort Meade, MD)
- …and software integration. The SA will remain involved in the resolution process and ensure frequent communication with stakeholders and management. Responsibilities ... 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis, and resolution of problems + Provide support to IT systems include day-to-day operations,… more
- Allied Universal (San Jose, CA)
- …of excellence through expert-level employee relations guidance and proactive conflict resolution .** + **Empower and elevate people leaders by delivering dynamic, ... effective customer service and various measures, including complaint investigation, grievance resolution , focus groups, etc., as appropriate to the situation and the… more
- Cedars-Sinai (Torrance, CA)
- …client's inquiries, concerns, and issues, and following up on accounts to ensure resolution . Serves as liaison between CSRC Services and Clinical Departments in the ... calls and research needed to bring account to final resolution . + Make recommendations for improved operational processes so...is routed to the appropriate work queue for final resolution . + Attends specialty clinical huddles as requested and… more
- General Dynamics Information Technology (Macdill AFB, FL)
- …procedures and standards. + Interfaces with vendors to ensure appropriate resolution during network outages or periods of reduced performance. + Assists ... + Experience working directly with hardware vendors involved in the incident resolution process. + Provides Tier II support for problem identification, diagnosis,… more
- Envista Holdings Corporation (San Diego, CA)
- …meeting and/or exceeding their expectations. + Provides timely response and resolution to customers' requests, such as: product questions, product quotation, product ... accounts in terms of driving utilization, customer relationship management, problem resolution , and business and territory planning. + Proven effective verbal,… more
- AbbVie (North Chicago, IL)
- …-Increased throughput (enables fast PK same day turnaround time, with same resolution as longer method) -Greater resolution while maintaining throughput ... -Equivalent resolution , while producing cost savings on consumables such as columns or solvent + Summarize and present data and conclusions Qualifications Minimum Qualifications + Currently enrolled in university, pursuing a PhD in Analytical Chemistry,… more
- BJC HealthCare (St. Louis, MO)
- …standards for configuration design and deployment. + Drives investigation and resolution of issues relating to applications. Maintains application support processes, ... non-routine and high-impact incidents to responsible service owners and seeks resolution .Facilitates recovery, following resolution of incidents. Ensures that… more
- Aerotek (Edwardsville, IL)
- …is a customer-facing role that will support customer interactions, problem resolution , and maintaining general office operations, via telephone, email, and ... with a goal of ensuring customer satisfaction and timely resolution + Partner with the center through Cases to...and workers compensation inquiries to the proper teams for resolution + Provide outstanding front office customer service (telephone… more
- Cornerstone Caregiving (Waco, TX)
- …inquiries are routed efficiently to the right team member, tracked to resolution , and handled with professionalism and accuracy. The ideal candidate is highly ... + Monitor ticket progress, follow up on open items, and ensure timely resolution and communication back to requestors. + Identify recurring issues or inefficiencies… more
- Vestis Services (Santa Ana, CA)
- …with DMs to address any pending items/situations to ensure timely resolution . --Conduct performance evaluations for District Managers providing specific and detailed ... satisfaction --Directly resolve or elicit expertise of company staff personnel in resolution of all matters pertaining to the profitable, safe and efficient… more