- KPH Healthcare Services, Inc. (Gouverneur, NY)
- …calls and directing incoming calls to appropriate staff as needed + Provides resolution to customer service issues to ensure member satisfaction + Work with members ... to provide resolution to payment related issues on accounts/orders + Maintain and keep reasonable production as determined by supervisor + May assist in orienting… more
- Regions Bank (Hattiesburg, MS)
- …customer satisfaction and adherence to company policies + Coordinates problem resolution with appropriate departments + Informs customers of standard procedures or ... resolution of problem + Works under general supervision following established guidelines and procedures This position requires the tracking of time and is eligible… more
- Robert Half Technology (Washington, DC)
- …District of Columbia. This role involves supervising staff, ensuring timely resolution of technical issues, and maintaining exceptional customer service standards. ... day-to-day operations of the service desk, ensuring efficient workflows and prompt resolution of support requests. * Supervise and mentor helpdesk analysts to… more
- Houston Methodist (Bellaire, TX)
- …Application Analyst position troubleshoots issues and works with vendors on issue resolution and partners with customers to increase understanding of available tools ... according to project timelines and expectations. + Prioritizes issue resolution , work requests and tasks effectively. **GROWTH/INNOVATION ESSENTIAL FUNCTIONS** +… more
- ManpowerGroup (Boise, ID)
- …customers + Maintain accurate records of account activity and ensure timely resolution of outstanding issues + Collaborate with cross-functional teams to improve ... of 1 year of experience in high-volume Accounts Receivable and deduction resolution + Proficiency in MS Excel, Data Entry, Collections, and Accounts Receivable… more
- GovCIO (El Paso, TX)
- …Service Desk Technician supporting ARPA-H. Deliver excellent customer service and quick resolution of technical issues for customer via chat, email, and deskside ... and requests via ticketing management system by updating troubleshooting and resolution efforts and efficiently escalating tickets to appropriate teams when… more
- Walmart (Sunnyvale, CA)
- …impact, criticality, possible root cause); engaging support teams to assist in the resolution of issues; analyzing issues based on expert knowledge of mobile devices ... for future technologies; identifying short- and long-term solutions; facilitating resolution development; and leading cross-functional partnerships to implement resolutions.… more
- Houston Methodist (Houston, TX)
- …and visitors, using clear and professional communication to facilitate problem resolution . Responds to customer satisfaction, both urgent and routine requests within ... contributions to the work effort as a whole and facilitates problem resolution . + Contributes towards improvement of department scores for employee engagement, ie… more
- ThermoFisher Scientific (Pittsburgh, PA)
- …US and Canada. + Collaborate with suppliers and customers, including problem resolution regarding, their sourcing request. + Validate and enter appropriate discounts ... attention to detail. + Strong customer service focus, including dispute resolution . + Exceptional interpersonal skills, including written, verbal, and effective… more
- Centene Corporation (Olympia, WA)
- …all correspondence issues and researches to ensure documentation, processing, and resolution is in accordance with established policies and procedures + Provides ... knowledge and guidance based on experience to the correspondence team for issue resolution and processing to ensure compliance with state and National Committee for… more