- Myticas Consulting (Chicago, IL)
- …Provide Tier 3 Support for core platform services and configuration defect resolution . Performs new Salesforce release evaluations and assess impact. Develops and ... maintains automation for deployments to reduce manual processes and improve efficiencies across systems and data centers. Leads solution design discussions, develops work effort estimates for implementation and presents solutions. Drafts and maintains solution… more
- Axon Enterprise (Boston, MA)
- …process and documentation improvements that enable future team scaling and first-call resolution by Support. What You Bring You have direct experience working with ... public safety systems (eg, 911 call handling, CAD, radio consoles, logging recorders). You've previously worked in technical field services, implementation, or installation roles with a strong customer-facing component. You're comfortable traveling up to 30%… more
- Kaiser Permanente (Walnut Creek, CA)
- …for decision making; sets standards, measures progress, and fosters resolution of escalated issues. Communicates goals and objectives; analyzes resources, ... costs, and forecasts and incorporates them into business plans; prioritizes and distributes resources. Removes obstacles that impact performance; guides performance and develops contingency plans accordingly; ensures teams accomplish business objectives.… more
- Ryder System, Inc. (San Francisco, CA)
- …related degree One (1) year or more customer service with issues resolution experience preferred Must be computer literate intermediate required Travel None DOT ... Regulated No Compensation Information The compensation to a candidate may be influenced by a variety of factors, including the candidate's relevant experience; education, including relevant degrees or certifications; work location; market data/ranges; internal… more
- The People Concern (Santa Monica, CA)
- …crisis intervention and triage services. Manage client grievances and ensure timely resolution of complaints. Work with the Director to ensure the physical site ... is well‑maintained and safe. Provide oversight of daily shelter operations, including scheduling of staff and ensuring all shifts are covered. Work with management to provide on‑call coverage for emergencies. Develop expert knowledge of documentation required… more
- Kion Group AG (Atlanta, GA)
- …point of escalation for project-related issues, ensuring swift and effective resolution .* Cultivate and maintain client relationships, identifying and developing new ... business opportunities.* Develop and manage departmental budgets and business plans with a strategic approach.* Troubleshoot and resolve complex challenges, recommending procedural changes to improve efficiency.* Provide leadership on strategic business… more
- Apple Inc. (Sunnyvale, CA)
- …measurement data collection and analysis. - Drive the debug and resolution of engineering issues working with cross-functional teams. Responsibilities Define test ... scenarios and execute them in pre/post silicon. Working on silicon bring-up and debug issues. Work with systems team to support system level integration/debug issues. Minimum Qualifications Bachelors + 10 years of relevant experience. Proven experience with… more
- Dentsu Aegis Network Ltd. (Baltimore, MD)
- …accurately and consistently.* Experience in pitch situations representing identity resolution , 3rd-party consumer data for analytics and marketing use, mar-tech ... within an organization's technology stack, and knowledge of current ecosystem and solutions in media (addressable, identity, data for targeting)* Experience collaborating with business and sales leads to develop product or solution pricing and contracts, and… more
- Compunnel, Inc. (Richmond, CA)
- …applications and services. Lead incident response efforts, including triage, resolution , and post-incident analysis. Develop and maintain monitoring solutions, ... alerting mechanisms, and proactive issue detection. Implement automation tools to streamline routine tasks and ensure seamless deployments and rollbacks. Collaborate with development and operations teams for capacity planning, performance tuning, and… more
- NVIDIA Corporation (Santa Clara, CA)
- …technical plans with well-defined requirements.* Excellent communication, conflict resolution , and stakeholder management skills; ability to influence engineering, ... product, and business partners.* Experience with operational frameworks such as SLIs/SLOs/SLAs, incident response, NPI readiness, high-level availability, and service reliability.* Strong analytical and organizational skills, with the ability to manage… more
