- 7-Eleven (Enon, OH)
- …Specific Knowledge and Skills: + Customer obsessed mentality, working an issue to resolution or ensuring the issue is assigned to the correct resolution ... team. + Ability to conduct company business in a professional and ethical manner + Communicate troubleshooting procedures to a non-technical audience. + Understand basic computer functions. + Experience with Word, Excel, and other Microsoft Office… more
- American Electric Power (Fort Wayne, IN)
- …efficiencies. + Manage outsource hauling work authorization agreements and problem resolution . + Monitor hauling contractor service levels and prepare hauling ... Establish uniform claim procedures and assist field personnel with hauling claim resolution . **What we're looking for:** + Associate's degree or higher Business… more
- Walmart (Bentonville, AR)
- …+ Maintain production readiness and show continuity throughout events. **Technical Issue Resolution & Support** + Serve as a first-line technical engineer for live ... coordination with engineers, vendors, and production teams + Timely escalation and resolution of technical issues + Consistent adherence to engineering standards and… more
- Owens & Minor (Boston, MA)
- …to manage client service levels. Serves as point of escalation in resolution of complex customer issues. Leverages extensive field operations experience to resolve ... with proven ability to collaborate with others to identify alternatives and drive to resolution . + Ability to exhibit a high-energy level with a keen sense of… more
- Medtronic (Northridge, CA)
- …and issues are accurately documented, regularly updated, and tracked to resolution . + Contribute to continuous improvement of program managementinitiatives within ... planning and organizing teamwork; ability to addressdifficult situations; conflict resolution ; resource constraint and problem solving. + Prior work experience… more
- Intercontinental Exchange (ICE) (Jacksonville, FL)
- …Acting as an escalation point, this role ensures timely and consistent resolution of complex issues, addressing customer questions, concerns, and errors related to ... Effectively use knowledge base, along with all resources available to drive resolution + Collaborate with business partners across multiple business functions to… more
- Hologic (Marlborough, MA)
- …policies and procedures. + Own on-site investigations at customer locations, leading resolution of field quality issues and upholding the Hologic brand. + Present ... lead teams and own critical tasks to ensure timely and effective resolution . + Expertise in reviewing and assessing product/project documentation for compliance, and… more
- PennyMac (Cary, NC)
- …production issues, collaborating with engineering and business teams to ensure timely resolution and root cause analysis. + Analyze and report on the effectiveness ... Mitigation and Compliance. + Develop metrics to monitor the rate of automatic resolution for failed Pennypipe replication jobs, ensuring the goal of achieving high… more
- HP Inc. (Fort Collins, CO)
- …release processes, ensuring high-quality component delivery. + Lead triage and resolution of hardware, firmware, driver, and performance issues in collaboration with ... and partners. + Experience managing complex technical issues and driving them to resolution . + Strong analytical and problem-solving skills. + A love of technology… more
- Conduent (San Francisco, CA)
- …for their issue + Are excited by innovative technology + Provide calm conflict resolution and problem resolution for frustrated customers + Can work in a ... structured environment for the duration of your allotted, full-time schedule taking high-volume calls from customers. + Can commit to 100% attendance for three to five weeks of paid training. **Requirements** + Must be at least 18 years of age or older. + Must… more