- Ford Motor Company (Dearborn, MI)
- …Perform Standardized Work including periodic job observations, Deep Knowledge, and timely resolution of abnormalities at the lowest level, to achieve objectives + ... to achieve objectives through standardized work + Coach, teach, and feedback on resolution of abnormalities and confirm closure of concerns + Support the Work Groups… more
- ASM Research, An Accenture Federal Services Company (Ashburn, VA)
- …restoring service to users as quickly as possible, troubleshoot toward the resolution of incidents, and manage incidents to completion. * Compiles incident ... to detect and prevent future incidents and allowing for quicker diagnosis and resolution if further incidents occur. MINIMUM REQUIREMENTS: * 3-10 years of experience… more
- Commonwealth of Pennsylvania (PA)
- …appropriate solutions or coordinate with service providers to ensure timely resolution or repair. Responsibilities include responding to inquiries from Troop ... user issues. Escalates more complex issues to a higher-level technician for resolution . Levels of PerformanceSelect the Level of Performance that best describes your… more
- Actalent (Kansas City, MO)
- …secure access. + Coordinate with outsourced IT provider for technical issue resolution . + Support project managers with logistics, budgeting, and reporting. + Assist ... technology help is needed. + Willingness to take ownership of technical issue resolution in coordination with our IT partner to maintain smooth daily operations.… more
- Unilever (Independence, MO)
- …management and deep expertise areas for implementation of Quality standards, resolution of Quality issues across end-to-end SC Participates in defining relevant ... management approaches, contacting with experts (SEAC), providing guidance on action resolution , and the reporting and replication of lessons learned Influences… more
- Mass Markets (Killeen, TX)
- …professional manner + Resolve customer concerns with a focus on first-call resolution + Research internal systems to locate missing information and collaborate with ... work ethic + Strong problem-solving and follow-up skills + Conflict resolution and negotiation abilities + Customer-focused: empathetic, patient, and responsive +… more
- Mass Markets (IA)
- …friendly, professional manner + Resolve customer issues efficiently, aiming for first-call resolution + Use internal systems to research and retrieve information + ... troubleshoot, and follow-up on customer issues + An aptitude for conflict resolution , problem solving and negotiation + Must be customer service oriented… more
- Mass Markets (Savannah, GA)
- …Resolve product, process, and basic technical inquiries while aiming forfirst-contact resolution + Identify customer needs and offerrelevant product or service ... + Excellentwritten and verbal communication skills + Strongproblem-solving, conflict resolution , and troubleshootingabilities + Ability to type20+ WPMand navigate… more
- Mass Markets (Las Cruces, NM)
- …efficiency + Troubleshoot and resolve customer issues, focusing on first-call resolution + Research and retrieve information using internal systems; collaborate with ... + Familiarity with Windows operating systems + Strong problem-solving, conflict resolution , and troubleshooting skills + Reliable, punctual, and motivated with a… more
- The Boeing Company (Hialeah, FL)
- …and tools associated with risk mitigation, opportunity management, and issue resolution . Ability to identify risks, opportunities and issues across functional and ... (technical, cost and schedule) to develop mitigation plans, capture plans, and resolution plans; identify the best course of action; and establish appropriate… more