- DealerOn, Inc. (Rockville, MD)
- …edits, and troubleshoot various issues or concerns to ensure that response and resolution service levels are met + Ensure strategy and customer's KPIs (key ... business goals to anticipate future needs + Prioritize, triage, and communicate resolution on escalated customer issues and requests + Manage multiple accounts… more
- Oracle (Denver, CO)
- …You will take ownership of complex customer issues, develop and drive resolution plans to successful completion and ensure an exceptional customer experience. The ... Management and other Customer-facing teams to understand the customer journey, identify a resolution plan, and lead these efforts to completion. + Build and leverage… more
- ABM Industries (Benicia, CA)
- …reports, 53. Immediately advise manager of customer complaints to expedite resolution to ensure and maintain long term relationships. Communicate resolution ... communications. 16. Immediately advise manager of customer complaints to expedite resolution to ensure and maintain long term relationships. Communicate … more
- Community Health Systems (Franklin, TN)
- …on outstanding insurance balances, identifying claim issues, and ensuring timely resolution in compliance with government and managed care contract terms. This ... taken on accounts within the appropriate system, ensuring a clear and traceable resolution process. + Makes the required number of outbound calls to insurance payers… more
- Commonwealth of Pennsylvania (PA)
- …practices, agreements, or contracts. Cites deficiencies and makes recommendations for resolution . Levels of Performance Select the Level of Performance that best ... regulations. I was responsible for citing deficiencies and making recommendations for resolution . + B. I have experience monitoring entities to ensure that submitted… more
- Veterans Affairs, Veterans Health Administration (Jackson, MS)
- …track and trend the patterns to identify opportunities for improvement Complaint Resolution Leads and oversees the facility Veteran Centered Complaint Resolution ... with health care teams and management as a patient advocate to facilitate resolution to problems; ensuring patient advocacy goals, policy and requirements are met;… more
- Paylocity (Rochester, NY)
- …(HCM) functions, including payroll processing, HR data management, and client inquiry resolution . As the frontline of the Managed Services team, this role is ... Follow-Through: Proactively manage assigned client workload, ensuring timely follow-up and resolution of open tasks, escalations, and service requests. + Problem… more
- Marriott (Bethesda, MD)
- …with property teams and system vendors to ensure timely issue resolution and user support. **CANDIDATE PROFILE** **Education and Experience** _Required_ . ... such as Jira or ServiceNow + Provide administrative support for issue resolution , including documentation and follow-up with property teams or vendor parters as… more
- Community Health Systems (Franklin, TN)
- …on outstanding insurance balances, identifying claim issues, and ensuring timely resolution in compliance with government and managed care contract terms. This ... taken on accounts within the appropriate system, ensuring a clear and traceable resolution process. + Makes the required number of outbound calls to insurance payers… more
- University of Utah (Salt Lake City, UT)
- …**Responsibilities** **Responsibilities:** + Detect abnormalities and provide recommendations for resolution . + Review trends in work queues. + Provide ... concerns. Determine, document and present a summary and suggestion for resolution to leadership and/or departments. + Identifies, analyzes, and researches frequent… more