- Intercontinental Exchange (ICE) (Provo, UT)
- …Senior Client Support Specialist may be deployed virtually to manage and drive resolution of escalated customer issues and is routinely called upon to assist support ... minimal assistance for 85% of all cases assigned + Strive for first-call resolution , balancing completeness of resolution and quality of service while… more
- Cummins Inc. (San Leandro, CA)
- …electronic diagnostic tools to identify issues and determine next steps for resolution . + **Service Documentation** - Accurately capture and verify technical and ... - Elevate complex issues promptly while documenting steps for seamless resolution and timely customer response. + **Warranty Process** - Analyze failures,… more
- BJC HealthCare (St. Louis, MO)
- …as a subject matter expert in ensuring the timely review, collection and resolution of all payor and patient accounts. This position provides on-going analysis & ... and account submissions. This position also helps facilitate the resolution of debit and credit accounts based on the...in the area of insurance collection activities and billing resolution ; resolves complex accounts and ensures their full … more
- MTA (New York, NY)
- …staff and on complex (or cross-agency) investigations to ensure prompt and thorough resolution of complaints. + Maintain accurate and thorough records and notes of ... priorities, while handling other projects simultaneously. + Facilitate informal resolution of complaints, when appropriate. Document the efforts and conclusion… more
- Cummins Inc. (Houston, TX)
- …electronic tool results or recommendations to determine next steps for service resolution . Engine Systems Interactions - Interprets and analyzes the interactions of ... database in order to ensure seamless transitions and accurate response to ticket resolution in a timely manner. Values differences - Recognizing the value that… more
- Taco Bell (Green Bay, WI)
- …employees, including feedback, appraisals, training, development planning, and dispute resolution . + Provide direct feedback to RGMs on system/procedural execution ... all employees, ensuring feedback, appraisals, training, development planning, and dispute resolution . + Assist in the selection, orientation, and onboarding of… more
- Commonwealth of Pennsylvania (PA)
- …in construction and trades, business management, financial services, accounting, or conflict resolution + An associate's degree or greater, in a field related to ... construction and trades, business management, financial services, accounting, or conflict resolution + Experience enforcing labor standards or labor and employment… more
- Point32Health (FL)
- …Analyst is responsible for the accurate coordination, efficient administration and resolution of member appeals and member grievances submitted by Point32Health ... member appeals and grievance cases from documentation, to investigation, and through resolution , ensuring the final disposition of a member's appeal or grievance is… more
- MTA (Brooklyn, NY)
- …Proficiency directives. + Provide oversight and guidance to complaint and conflict resolution work by EO Investigators that includes assisting with complex issues, ... designing and implementing interventions, providing strategies for formal conflict resolution , as well as conducting formal investigations and issuing written… more
- TEKsystems (Cupertino, CA)
- …with establishing requirements for solutions to issues, and tracking issues through resolution . Role will also support user stories with BSAs for understanding, ... requirements. Key Benefits * Enable dedicate root cause analysis and product issues resolution support * Back-up support for UAT and End-to-End test case development… more
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