- Bank of America (Pennington, NJ)
- …data preparation, and conditioning and triggering events + Leads the resolution of defects, providing necessary documentation, and communicating with Development ... resources and project stakeholders on resolution and retest statuses + Coordinates with the business to execute on defined project tasks, including tracking of… more
- Samsung SDS America (Plano, TX)
- …warehousing, import/export, and customs. Further, you'll provide legal advice for the resolution of logistics claims and mitigate legal risks by ensuring compliance ... company interests while maintaining strong client relationships Claims Management & Resolution + Analyze claims data to determine claim validity, coverage, and/or… more
- Microsoft Corporation (Reston, VA)
- …customer and MSFT internal stakeholders stay informed on the response and resolution status of customer issues. Communicates and influences internally to drive ... resolution . Identifies, documents, consolidates, and voices feedback to improve...Support Unified Agreements, driving efficient case progress and rapid resolution . . Conduct regular reviews of internal reactive cases… more
- Cardinal Health (Baton Rouge, LA)
- …customer business through contract administration, customer orders, and problem resolution . Customer Service Operations is responsible for providing outsourced ... by acting as a liaison in problem-solving, research and problem/dispute resolution . **_Job Summary_** Responsible for answering inbound calls from customers to… more
- Deloitte (Austin, TX)
- …manages incident escalation, provides expertise in system troubleshooting and functional issue resolution , and acts as a key point of contact between business users, ... root cause analysis, and drives operational improvements and successful case resolution . The POD Lead also mentors junior support staff, maintains documentation,… more
- Allison Transmission (Indianapolis, IN)
- …to build a positive work environment grounded in employee relations, conflict resolution , and change management. You provide management oversight of a team to ... are represented through effective labor law and compliance strategies. + Resolution Process: Foster trust, navigate challenges, and address and resolve employee… more
- PPL Corporation (Allentown, PA)
- …in contracting decisions. Identify contract obligations on PPL, develop dispute resolution processes and options, and assist in contract final closure. ix. ... the Contract Management team), identify upcoming contract obligations, develop dispute resolution options, and assist in contract final closure. Oversight on the… more
- Meta (Rayville, LA)
- …ensure transparency, situational awareness of status and way forward, and timely resolution of issues 9. Maintain current awareness of project knowledge repository, ... of campus and project level priorities and provide timely resolution of existing and emergent issues 16. Provide deliberate...Led Design, Delivery & Quality on-site meetings to facilitate resolution of critical issues related to design 18. Manage… more
- University of Miami (Miami, FL)
- …documentation and training strategies. Issue Identification / Analysis and Facilitation to Resolution + Addressing end user problems and challenges with the UChart ... these issues to the correct UHIT team and facilitate resolution and communication to stakeholder. Rounding + Perform periodic...appropriate IT teams to develop and implement an issue resolution plan. This may include opening and tracking IT… more
- LA Care Health Plan (Los Angeles, CA)
- …providers, professionally handles complex calls, researches to identify timely and accurate resolution steps. Follows up with caller to provide response or ... resolution steps. Answers all inquiries in a professional and...handle complex calls, research to identify timely and accurate resolution steps. Follow up with caller to provide response… more
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