- CARMAX (Richmond, VA)
- …Sr. Consultant, HR Investigations is responsible for professional response and resolution of CarMax Human Resources investigations. This position manages Associate ... complaints/concerns and conducts unbiased investigations from intake through resolution , providing outcome recommendations to Region/Store teams. The ideal candidate… more
- PulteGroup (Coppell, TX)
- …and organizational risk. The role delivers actionable insights through claims resolution , trend analysis, and reporting. This position leads Compliance and ... + Communicate with insureds, underwriters, and third parties to facilitate claim resolution and support. + Maintain expertise in national claims practices, curative… more
- JPMorgan Chase (Houston, TX)
- …+ Develop and support AI/ML solutions for troubleshooting and incident resolution . + Collaborate with cross-functional teams to perform root cause analysis ... strategic change. + Coordinate incident management coverage to ensure effective resolution of application issues. + Facilitate and coordinate communications during… more
- Truist (Atlanta, GA)
- …collaboratively with peer teams to work through complex issues for successful resolution 8. Demonstrate leadership qualities in areas of problem solving and issue ... resolution by supporting, guiding and facilitating internal teams and...creative needs and researching or synthesizing information for problem resolution 6. Capacity to comprehend complex technical concepts through… more
- Amentum (Hanover, MD)
- …support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc. ... the dispatch system and hardware problems and remains involved in the resolution process. Configures and manages Linux operating systems and installs/loads operating… more
- Amazon (Denver, CO)
- …customers meetings (onsite or via phone) * Knows and uses all key customer resolution tools across all service groups to facilitate rapid resolution of customer ... via phone) * Knows and uses all key customer resolution tools across all service groups to facilitate rapid... tools across all service groups to facilitate rapid resolution of customer concerns. * Works directly with Amazon… more
- Innovation Associates, Inc. (Indianapolis, IN)
- …efficiently. The Manager, Technical Support will implement process improvements that reduce resolution time and will partner with key stakeholders within iA. This ... will work to increase customer satisfaction scores through timely communication and resolution of issues. What you'll do: + Support development of standard… more
- Belay Technologies (Annapolis Junction, MD)
- …SA manages IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc. ... Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems. The SA provides support for the...system and hardware problems and remains involved in the resolution process. The SA configures and manages UNIX and… more
- University of Southern California (Los Angeles, CA)
- …and is responsible for the configuration, testing, problem identification, issue resolution , and on-going support of the assigned applications including new ... off-hour on-call support for issues and apply expertise and independent judgment for full resolution . * Work on assigned projects both independently and as part of a… more
- Subaru of America (Camden, NJ)
- …customer call centers' readiness including training, process updates, and issue resolution . + Supports retailer readiness for operational processes once the customer ... has their telematics subscription, including training, process updates, and issue resolution . * Monitors and manages the subscription refund process, ensuring timely… more