- MongoDB (Palo Alto, CA)
- …pressure, empathy, and the ability to drive complex issues to resolution while maintaining executive trust. **Key Responsibilities** 1. White-Glove Incident Response ... & Resolution + End-to-end ownership of VIP incidents (P0-P3) during...+ Own communication, status updates, and follow-through until full resolution + P0/P1 live support: + Join meetings live… more
- Belay Technologies (Annapolis Junction, MD)
- …of IT systems + Provides Tier 1 (Help Desk) problem identification, diagnosis and resolution of problems + Provide assistance to users in accessing and using IT ... support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc. +… more
- Guthrie (Sayre, PA)
- …creates and runs reports as needed to be used in the resolution of outstanding claims (ex. trending, projects, worklists) Identifies trends and provides ... Analyst, Supervisor, Manager and/or Director to provide recommendations and resolution . 7. Works with team and payers to ensure...7. Works with team and payers to ensure timely resolution of credit balances as assigned. Aids in the… more
- Cummins Inc. (Tampa, FL)
- …electronic tool results or recommendations to determine next steps for service resolution . Engine Systems Interactions - Interprets and analyzes the interactions of ... database in order to ensure seamless transitions and accurate response to ticket resolution in a timely manner. Values differences - Recognizing the value that… more
- St. George Tanaq Corporation (Suitland, MD)
- …policy and services, monitor, document, manage, and perform reviews and problem resolution for firewall solution based on NIST guidance and Agency Security Policy ... policy and services, monitor, document, manage, and perform reviews and problem resolution for Content Filtering solutions that include Web Security Gateways and… more
- AIG (Atlanta, GA)
- …customer service and commitment to bring assigned cases to a timely, proper resolution . This requires accurate and thorough documentation, as well as, resolution ... up to complete timely and accurate investigation, damage evaluation and claim resolution in accordance with regulatory and company standards. + Conducts a thorough… more
- City of Chicago (Chicago, IL)
- …unit within the Department of Law that focuses exclusively on the strategic resolution of cases involving tort claims mass tort claims, and federal civil rights ... attorney who is experienced in mediation and/or alternative dispute resolution , with interest in working on resolution ...dispute resolution , with interest in working on resolution for some of the City's highest exposure litigation… more
- Citigroup (New York, NY)
- …and completion of the Separability workstream for Citi's annual recovery and resolution plans (RRP). The M&A Sr. Analyst supports the project management and ... + Applies ingenuity and creativity to problem analysis and resolution in complicated and/or novel situations. + Works with...the M&A team's efforts in the preparation of annual Resolution and Recovery plans to be presented to US… more
- Systems Engineering Solutions Corporation (Ashburn, VA)
- …real-time monitoring, proactive maintenance, incident detection and response, problem resolution , and network performance reporting across the agencies nationwide ... They ensure network stability, availability, and the rapid escalation and resolution of technical issues. Position Description: The Incident Manager is responsible… more
- Hartford HealthCare (Farmington, CT)
- …Coding, Clinical Documentation Improvement (CDI), and other departments with resolution of billing issues and/or denials requiring clinical expertise, participating ... assisting Revenue Cycle Services, Coding, and other clinical departments with resolution of billing issues and/or denials requiring clinical expertise, participating… more
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