- UNC Health Care (Chapel Hill, NC)
- …serves as a patient resource for matters related to complaint resolution , compliance, policies and procedures. Responsibilities: 1. Complaint Resolution - ... listening to patient and patient family complaints documenting details determining what resolution is sought. Resolves complaints by listening to patients and their… more
- MyFlorida (Tallahassee, FL)
- …T his position is responsible for providing second-level desktop support and problem resolution to local and remote users, as well as technical assistance regarding ... support service level agreements in consultation with end users to establish problem resolution of end user issues. + Log, track, route, escalate, and respond to… more
- CVS Health (Sacramento, CA)
- …zone) **Position Summary** Responsible for Oversight of that that investigates and resolution of appeals scenarios for all products, which may contain multiple ... able to maintain compliance turn-around times, with accurate case resolution or research. Remain a part of the solution...teams to create, populate, and trend reports to find resolution to escalated cases. + Identify potential risks and… more
- Amazon (Boardman, OR)
- …will follow the instructions ticket-based environment and work on systematic problem resolution and perform routine operation activities on hardware, or spare parts, ... will follow the instructions ticket-based environment and work on systematic problem resolution and perform routine operation activities on hardware, or spare parts,… more
- State of Colorado (Sterling, CO)
- …and security of the facility through effective inmate management and promoting conflict resolution and solutions; + Endorse and adhere to the CDOC Mission and Vision ... and techniques; + Exceptional interpersonal/customer service skills; + Effective conflict resolution skills; + Strong self motivation skills; + Highly effective… more
- BlueCross BlueShield of North Carolina (NC)
- …stakeholder issues for root-cause analysis, escalation, and closure. + Document issue resolution using issue resolution protocol. + Comply withstate, federal and ... Satisfaction, Decision Making, Leadership, People Management, Performance Improvements, Problem Resolution , Problem Solving, Relationship Building **About Us** It's an… more
- City and County of San Francisco (San Francisco, CA)
- …tracking for capital improvement programs. + Stakeholder Coordination & Issue Resolution : Communicate project goals and updates to internal departments, external ... complaints or inquiries and recommend corrective actions; participate in dispute resolution processes to mitigate risks. + Policy Development & Compliance:… more
- Warner Bros. Discovery (Atlanta, GA)
- …incident management process. This role is essential for ensuring the effective resolution of incidents to minimize impact on business operations through the design, ... incident workflows and configurations that deliver consistent, timely, and effective issue resolution . + Collaborate with the other ITSM process leads to ensure… more
- AIG (Atlanta, GA)
- …liability losses. This requires accurate and thorough documentation, as well as, resolution action plans based upon the applicable law, coverage and supporting ... up to complete timely and accurate investigation, damage evaluation and claim resolution in accordance with regulatory and company standards. + Conducts a thorough… more
- Emory Healthcare/Emory University (Atlanta, GA)
- …which fosters open and candid communication. + Serves as an arbitrator in resolution of conflicts between nursing staff. + Takes appropriate action to correct ... Patient Advocate when unable to resolve. + Monitors issues and their resolution . Identifies, initiates, and collaborates to provide needed educational programs. +… more