- AIG (Atlanta, GA)
- …liability losses. This requires accurate and thorough documentation, as well as, resolution action plans based upon the applicable law, coverage and supporting ... up to complete timely and accurate investigation, damage evaluation and claim resolution in accordance with regulatory and company standards. + Conducts a thorough… more
- Emory Healthcare/Emory University (Atlanta, GA)
- …which fosters open and candid communication. + Serves as an arbitrator in resolution of conflicts between nursing staff. + Takes appropriate action to correct ... Patient Advocate when unable to resolve. + Monitors issues and their resolution . Identifies, initiates, and collaborates to provide needed educational programs. +… more
- CGI Technologies and Solutions, Inc. (Arlington, VA)
- …o Incident Management: Supervise incident response, root cause analysis, and resolution for edge-related outages and performance degradations. o Vendor & Partner ... analytical skills for diagnosing complex application problems and leading incident resolution . * Experience: Several years of experience in cloud operations, DevOps,… more
- BAE Systems (Maple Grove, MN)
- …Support Engineer drives engineering resolutions to build issues requiring technical resolution . This individual will lead the root cause analysis and corrective ... action, and track all engineering related build issues to resolution . The Prototype Integration Support Engineer has the authority to make decisions and implement… more
- TD Bank (Charlotte, NC)
- …relationships that support business goals + Supports team with customer problem resolution to proactively identify potential issues and support the resolution ... of issues/escalations or redirect as appropriate + Manages/oversees problem resolution at business segment level for own area + Oversees, manages and prioritizes… more
- Regions Bank (Atlanta, GA)
- …facilitating team retrospectives, coaching team on problem solving and conflict resolution , and escalating issues when necessary + Facilitates discussion, decision ... making, and conflict resolution + Coordinates with other teams (DevOps, System Teams, Shared Services and other Scrum Masters) passing information to others and back… more
- Carrington (Orange, CA)
- …to callers in a courteous and professional manner, striving for first-call resolution whenever feasible and in compliance with all applicable regulations. + Refer ... team member. + Perform necessary steps to provide call resolution which may include setup and routing of process...follow-up and complete customer call backs to ensure inquiry resolution . + Collect payments whenever necessary and appropriate. +… more
- Manulife (Boston, MA)
- …manual trades, ACH activity, and check deposits. + Research and own the resolution of trading issues and reconciliation breaks to ensure aging remains within SLA's. ... follow up on escalated items, seeing problems through to resolution and closure. + Support check deposit process by...team player. + Excellent customer service, communication, and problem resolution skills. Able to work with diverse teams and… more
- US Bank (Marshall, MN)
- …is expanding its EFO Complaint team to strengthen the timely and accurate resolution of customer concerns. In this role, you will oversee complaint intake, conduct ... with internal teams to ensure smooth hand off for resolution . - Accomplishes tasks within designated time frame per...Assist with owning a complaint case from intake to resolution if needed to meet the SLA guideline -… more
- LGG Industrial (La Porte, TX)
- …opportunities for improvement and implementing corrective actions. + Support conflict resolution and escalation management with key customers. + Train and onboard ... fully understand employee and customer needs, identify concerns, and ensure accurate resolution . + Ability to work independently and prioritize responsibilities in a… more
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