- ASM Research, An Accenture Federal Services Company (Falls Church, VA)
- …as appropriate. + Assists with monitoring and tracking incidents. Follows through to resolution within the customer Service Level requirement by taking notes on the ... articles in the problem ticket and makes prompt notification to responsible party for resolution in order to minimize the amount of time taken to resolve customer… more
- Fifth Third Bank, NA (Kissimmee, FL)
- …care to customers regarding daily transactions, addressing inquiries, and problem resolution , in accordance with Fifth Third Bank policies. Refer customers to ... of account ownership, be responsive and timely with correspondence and problem resolution , and display a caring attitude. + Act with confidence by answering… more
- CVS Health (Mesa, AZ)
- …audio/visual access to the Supervising Pharmacist for counseling. d. Problem Resolution * Partners with front store management to drive customer service. ... alike to resolve issues, ensure accuracy, and delivers timely resolution of any medication or insurance related concerns. *...as calculating day's supply of a prescription * Problem Resolution o Ability to judge when something is wrong… more
- USAA (San Antonio, TX)
- …sets expectations with external and internal business partners to facilitate claims resolution . + Supports members, business partners, and claimants, through use of ... and regulations. + Demonstrated negotiation, investigation, communication, and conflict resolution skills. + Proficient in prioritizing and multi-tasking, including… more
- Automation Anywhere, Inc. (San Jose, CA)
- …solutions are developed + Maintaining clear, proactive communication throughout the resolution process to build and maintain customer trust + Partnering closely ... and CloudOps teams to ensure seamless customer experiences Technical Troubleshooting & Resolution + Investigating and diagnosing complex issues across the full stack… more
- Trinity Health (Chelsea, MI)
- …Helps to identify problems, offer solutions, and participates in their resolution . + Maintains the confidentiality of information acquired pertaining to patient, ... clinical practice. Demonstrates unit/area competencies. + Identifies and assists in resolution of problems related to safety, sanitation and maintenance of the… more
- USAA (Colorado Springs, CO)
- …sets expectations with external and internal business partners to facilitate claims resolution . + Supports members, business partners, and claimants, through use of ... and regulations. + Demonstrated negotiation, investigation, communication, and conflict resolution skills. + Proven investigatory, analytical, prioritizing, multi-tasking, and… more
- Cleveland Clinic (Cleveland, OH)
- …and update status logs according to Epic go-live standards Support and Issue Resolution + Triage inbound Epic related requests and incidents and as necessary ... coordinate response and resolution of end user requests and/or production performance issues...to align on deployment / operational progress and issue resolution Flexibility and Coverage + Support extended go-live hours… more
- Bechtel Corporation (Thacker, AR)
- …+ Directs negotiations and prepares proposed negotiating plan in the commitment and resolution of commercial conditions of contracts when such action is agreed as ... bids, bid evaluation, award, monitoring the performance of contractors, back-charge procedures, resolution of claims and disputes, and other such related steps. +… more
- Amazon (Arlington, VA)
- …complex satellite network issues through methodical problem analysis and technical resolution . In this role, you'll handle escalated cases involving service ... excellent diagnostic skills, the ability to drive technical cases to resolution , and experience working with cross-functional teams to solve challenging network… more