- Blue Cross and Blue Shield of Minnesota (Eagan, MN)
- …identification of referrals to a Health Coach/case management, and identification and resolution of quality issues. Monitors and analyzes the delivery of health care ... which can be used for education of network providers, identification and resolution of quality issues and inappropriate claim submission. * Maintains outstanding… more
- CUNY (New York, NY)
- …delivery and compliance with university-wide standards.Oversee high-level investigations, conflict resolution , and workplace dispute mediation. + Serve as primary ... training initiatives related to performance management, disciplinary procedures, and dispute resolution . + Partner with senior leadership to drive strategic planning… more
- BrightSpring Health Services (Sacramento, CA)
- …are responsible for the ensuring customer satisfaction with pharmacy services, issue resolution and overall retention of their clients. The ideal candidate has ... Engages with all levels across the organization to discuss issue resolution , growth opportunities and overall pharmacy performance in the Monthly/Quarterly Business… more
- University of Washington (Seattle, WA)
- …and prior authorization entry in Epic + Customer service and issue resolution with empathy and professionalism + Collaboration with clinics, Financial Counselors, ... and Interpreter Services + Patient portal support and inquiry resolution + Documentation and data updates during scheduling + Adherence to performance standards,… more
- HCA Healthcare (Henderson, NV)
- …of division-wide implementations of division or enterprise applications, and 4) resolution of complex issues and requests escalated from the division Service ... for all division hospitals. + Conducts problem analyses and timely and accurate resolution for complex issues and requests escalated from the division Service Desk… more
- Vestis Services (Cudahy, WI)
- …means) with DMs to address any pending items/situations to ensure timely resolution . + Conduct performance evaluations for District Managers providing specific and ... + Directly resolve or elicit expertise of company staff personnel in resolution of all matters pertaining to the profitable, safe and efficient operation… more
- Sunrun (Fresno, CA)
- …quality of install work, and customer satisfaction + Provide accurate and timely resolution to customer questions and requests, directly or through the CX Pro team; ... necessary, escalate projects with challenges to CX Manager for resolution ; + Identify areas of improvement in our customer...escalate issues as needed to ensure quick action and resolution + Collaborate with other EOps teams to provide… more
- Kuehne+Nagel (Tracy, CA)
- …business developments. This role involves proactive customer communication and problem resolution , while engaging relevant stakeholders to ensure customer needs are ... (preferred) + Commercial drive and mindset + Communication, problem and conflict resolution skills + Knowledge of KN standard operating model and products… more
- J&J Family of Companies (Raynham, MA)
- …MDR, etc. to design control regulations + Ability to recognize and lead the resolution of project issues and roadblocks + Experience working in a testing lab ... Build effective interdependent partnering relationships + Effectively use negotiation and conflict resolution skills + Recognize and lead the resolution of… more
- General Motors (Rochester, NY)
- …involves a growing set of tools and software that allows remote analysis and resolution of problems. It is also common for support agents to visit manufacturing ... point to address all IT related requests and coordinate resolution of IT related incidents. The shift you work...+ Support the incident management process to coordinate issue resolution + Support the label printing process at locations… more
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