- TD Bank (Fort Lauderdale, FL)
- …and prioritizing with the business owner, the impediments and technology risks for resolution . + Provides input to the prioritization of the product(s) backlog and ... outcomes through effective stakeholder management. + Identifies, analyzes, and drives resolution of project risks and issues, working through the project structure,… more
- Air National Guard Units (Kingsley Field, OR)
- …and prevention, needs-based and psychosocial assessment, diagnosis, short-term problem resolution , and provision of or referral to evidenced-based interventions. ... clinical interventions (ie, clinical treatment) for other than short-term problem resolution should immediately be referred to an appropriate and competent clinical… more
- Intercontinental Exchange (ICE) (Jacksonville, FL)
- …+ Drive service level attainment to departmental standards + Strive for first-call resolution , balancing completeness of resolution and quality of service while ... + Effectively use knowledge base, along with all resources available to drive resolution + Thoroughly and accurately document details of all client interactions in… more
- Ralliant (Beaverton, OR)
- …**Sustaining Engineering Oversight** + Manage day-to-day sustaining activities including issue resolution , product updates, and lifecycle support. + Drive root cause ... for field issues and manufacturing defects. + Ensure timely and effective resolution of customer and internal escalations. + Effectively prioritize engineering work… more
- Intercontinental Exchange (ICE) (Atlanta, GA)
- …a subject matter expert and escalation contact for operations incident resolution . Additionally, the Product Development Analyst will draft functional requirements ... deployment of new product initiatives + Assist operations with incident resolution + Develop requirements and analysis artifacts including use-cases, activity… more
- Dayton Children's Hospital (Dayton, OH)
- …processes. The analyst is responsible for providing immediate problem analysis and resolution for the majority of received issues; escalating to more senior ... reporting, customer surveys and meeting productivity targets related to issue processing/ resolution . Other duties the analyst will perform include initial problem… more
- FlexStaff (Danbury, CT)
- …a timely manner through a comprehensive, thorough, and objective investigation and resolution process. Coaches managers on the effective resolution of conflict, ... environment. 7. Manages relationships with union representatives to provide proactive resolution of issues. Ensures that labor contract provisions are applied… more
- USAA (San Antonio, TX)
- …evaluating, negotiating, and collaborating with defense counsel to secure appropriate resolution . Accountable for delivering a concierge level of best in class ... + Partners and/or directs law firm vendors to facilitate timely lawsuit resolution . + Holds law firm vendors accountable for following Defense Counsel Litigation… more
- Quanta Services (Aurora, CO)
- …Respond directly to help desk tickets alongside the team, ensuring timely resolution . Troubleshoot and resolve hardware, software, and network-related issues for end ... and manage the ticketing system to prioritize issues, assign tasks, and improve resolution times. Track and report KPIs including first-response time, resolution … more
- CyrusOne (Sterling, VA)
- …access points are monitored and controlled** **Manage all security issues to resolution and conduct post mortems for future assurance** **Create access levels for ... Operations Handbook** **Perform SOX Audits** **Perform SOC 2 Audits** **Problem Resolution ** **Customer Issue Resolution Owner** **Verification and analysis of… more
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