- ADP (Maitland, FL)
- …triage and address immediate technical support questions. **Prioritize.** You will drive resolution on escalated customer issues and work with our product team to ... expediting correcting or adjustments with following up to ensure resolution . **TO SUCCEED IN THIS ROLE:** + **Positive Self-Starter.**...and jump in to find a work around or resolution to an issue. The ideal candidate thrives 'in… more
- IBM (Research Triangle Park, NC)
- …with other support operations/organizations to prioritize and diagnose problems to resolution . * Communicates action plans to the customer or IBM representative ... with other support teams and service units to provide seamless problem resolution that lead to delightful client perceptions, utilizing technical and negotiation… more
- University of Rochester (Rochester, NY)
- …tasks. Researches and calculates under or overpaid claims; determines final resolution . Contacts payers on incorrectly paid claims completing resolution ... balances account reviews/resolutions and all audits. Coordinates response and resolution to Medicaid and Medicare credit balances. Requests insurance adjustments… more
- J&J Family of Companies (Spring House, PA)
- …Managers (LTMs), and Trial Delivery Leaders (TDLs) + Assist with complex issue resolution and/or provide guidance related to site payments + Manage escalations and ... to resolve payment discrepancies or delays, ensuring timely and effective resolution + Review and consult on Clinical Trial Agreement (CTA) negotiations,… more
- The Hertz Corporation (Ankeny, IA)
- …management opportunities including revenue per unit, etc. + Handle or assist in the resolution of customer service issues + Ensure a high level of customer service ... area goals + Coach all staff and empower staff to engage in problem resolution and customer relations + Be active in attending/hosting outside sales meetings or… more
- Bandwidth (Raleigh, NC)
- …issues with SMS/MMS services, focusing on basic troubleshooting and query resolution . The role includes assisting in monitoring message deliverability and managing ... skills. + Incident Management: Handle incident detection, reporting, and resolution , coordinating with various teams for comprehensive solutions. + Feedback… more
- Guidehouse (Lewisville, TX)
- …(PAR)** is expected to perform specific billing processes, follow-up, account resolution , adjustments and scanning as required. This position works with other ... facility goals and objectives. This position is responsible for account resolution . Ability to find solutions to problems and keeping management informed… more
- Walmart (Orlando, FL)
- …and develop strategies to mitigate those risks prioritizing and ensuring resolution of critical issues Create communication plans which determines communication ... Customer Service Management Possesses knowledge of Customer service standards customer issue resolution processes service request processes To be able to carry out… more
- Compass Group, North America (New York, NY)
- …point of contact for employee concerns, promoting open communication and early resolution of workplace issues. + Partner with union representatives and regional HR ... and deliver site-specific training programs to enhance leadership capabilities, conflict resolution , and policy awareness. + Facilitate training sessions provided by… more
- Bon Secours Mercy Health (Kilmarnock, VA)
- …throughout the Hospital, and the community in problem solving and resolution . Combines clinical skills, and organizational and administrative abilities to provide ... + Resolves complaints as expediently as possible, communicating incident and resolution to appropriate management and/or notifying the administrator on-call. Acts as… more