- MyFlorida (Tallahassee, FL)
- …T his position is responsible for providing second-level desktop support and problem resolution to local and remote users, as well as technical assistance regarding ... support service level agreements in consultation with end users to establish problem resolution of end user issues. + Log, track, route, escalate, and respond to… more
- BMO Financial Group (Phoenix, AZ)
- …implementation of operational programs. + Participates in audit and customer issues resolution + corrects issues or escalates per guidelines. + Participates in audit ... and client issue resolution , addressing irregularities and driving corrective actions ensuring proper...promptly and effectively. + Responds to and facilitates the resolution of client service requests. + Collects and analyzes… more
- New York State Civil Service (Plattsburgh, NY)
- …with the general public in a sales or consumer/customer service or problem resolution capacity. * Consumer Frauds Representative Trainee 2 (PEF SG NS, current ... the general public in a sales or consumer/customer service or problem resolution capacity.* Consumer Frauds Representative Trainee 1 (PEF SG NS, current starting… more
- Tyto Athene (San Antonio, TX)
- …and accurately, resolve all assigned incidents. + Identify and document incident resolution and support knowledge. + Complete all assigned duties in a timely ... (MHS) is preferred + Excellent communication, customer service, time management, conflict resolution , and problem determination/ resolution skills are a must +… more
- CVS Health (Sacramento, CA)
- …zone) **Position Summary** Responsible for Oversight of that that investigates and resolution of appeals scenarios for all products, which may contain multiple ... able to maintain compliance turn-around times, with accurate case resolution or research. Remain a part of the solution...teams to create, populate, and trend reports to find resolution to escalated cases. + Identify potential risks and… more
- Amazon (Boardman, OR)
- …will follow the instructions ticket-based environment and work on systematic problem resolution and perform routine operation activities on hardware, or spare parts, ... will follow the instructions ticket-based environment and work on systematic problem resolution and perform routine operation activities on hardware, or spare parts,… more
- State of Colorado (CO)
- …facts as supported by the evidence, the applicable legal authority, and the resolution of each issue. + As appropriate, law clerk makes recommendations to the ... necessary, drafts alternative resolutions and provides a recommendation as to which resolution is most appropriate and why. Consultation + Consults with and advises… more
- Warner Bros. Discovery (Atlanta, GA)
- …incident management process. This role is essential for ensuring the effective resolution of incidents to minimize impact on business operations through the design, ... incident workflows and configurations that deliver consistent, timely, and effective issue resolution . + Collaborate with the other ITSM process leads to ensure… more
- CGI Technologies and Solutions, Inc. (Arlington, VA)
- …o Incident Management: Supervise incident response, root cause analysis, and resolution for edge-related outages and performance degradations. o Vendor & Partner ... analytical skills for diagnosing complex application problems and leading incident resolution . * Experience: Several years of experience in cloud operations, DevOps,… more
- BAE Systems (Maple Grove, MN)
- …Support Engineer drives engineering resolutions to build issues requiring technical resolution . This individual will lead the root cause analysis and corrective ... action, and track all engineering related build issues to resolution . The Prototype Integration Support Engineer has the authority to make decisions and implement… more
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