- Mass Markets (Dallas, TX)
- …team + Escalate customer issues to the appropriate staff and managerial for resolution as needed. + Ensure first call resolution through problems solving ... troubleshoot, and follow-up on customer issues + An aptitude for conflict resolution , problem solving and negotiation + Must be customer service oriented… more
- Air National Guard Units (Charleston, WV)
- …and prevention, needs-based and psychosocial assessment, diagnosis, short-term problem resolution , and provision of or referral to evidenced-based interventions. ... clinical interventions (ie, clinical treatment) for other than short-term problem resolution should immediately be referred to an appropriate and competent clinical… more
- Truist (Raleigh, NC)
- …change from time to time. 1. Handle the identification, triage, and resolution of medium-to-high priority incidents with minimal supervision to ensure business ... experts when necessary. 13. Support the stability of applications and rapid resolution of issues by being part of applications support on-call rotation.… more
- Mass Markets (Killeen, TX)
- …contacts in a courteous, timely, and professional manner + Ensure first call resolution through problems solving and effective call handling + Research systems to ... customer issues to the appropriate staff and managerial for resolution as needed + Attend meetings and training and...follow-up on customer issues + An aptitude for conflict resolution , problem-solving, and negotiation + Must be customer service… more
- Global Dimensions (Fort Bragg, NC)
- …Facilities (SCIFs) operations including sound baffling techniques/equipment and the resolution of compromising electrical currents, as sustainment of high system ... critical system outages and to provide rapid fault isolation and resolution concerning environmental factors affecting ISR system performance to include developing… more
- Duke Energy (Burlington, NC)
- …Excellent interpersonal skills including communication skills, presentation skills, conflict resolution and negotiation skills + Business development experience + ... projects and issues simultaneously + Effective analytical, problem identification and resolution skills + Ability to maintain composure and clarity of thought… more
- CVS Health (Scottsdale, AZ)
- …services (eg, immunizations and Health Hub services) o Support customer complaint resolution o Ensure closing the loop of feedback with customers in myCustomer ... Customer and Community Engagement * Consumer Behavior * Negotiation and Conflict Resolution * Emotional Intelligence * Time Management * Digital Literacy Essential… more
- Penn Medicine (Lititz, PA)
- …from insurance companies and patients by researching and or working with Account Resolution and Customer Service Teams for timely resolution . + Provide timely ... of assigned inventory for the purpose of maintaining appropriate posting lag, and resolution of outstanding AR inventory. + Keep supervisor manager informed of any… more
- Baylor Scott & White Health (Dallas, TX)
- …and recurring issues and works with vendors and product partners to drive resolution and improvement. **Vendor & Managed Services Governance** . Acts as the primary ... and support expectations. . Leads issue escalation, risk management, and problem resolution in partnership with MSP leadership. . Participates in vendor performance… more
- JPMorgan Chase (Boston, MA)
- …oversee service delivery to clients, focusing on oversight, reporting, and issue resolution . You will communicate status updates and provide KPIs to senior ... while engaging in strategic planning, stakeholder management, and conflict resolution . **Job responsibilities** + Oversee the maintenance of accurate accounting… more
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