- CACI International (St. Louis, MO)
- …support for IT networks including day-to-day operations, monitoring and problem resolution for all the network architecture and devices. **Responsibilities:** * ... Tier 2 and Tier 3 problem identification, diagnosis and resolution of problem * Provide support for the escalation...system and hardware problems and remains involved in the resolution process * Isolate and resolve of hardware and… more
- AECOM (Baltimore, MD)
- …and performance. + Manage contract modifications, change orders, and claims resolution . + Serve as primary interface for commercial and contractual challenges ... performance, identify risks, and recommend corrective actions. + Support dispute resolution and DRB processes. + Review invoices and deliverables for compliance… more
- Citigroup (Irving, TX)
- …defines scope and objectives for complex application enhancements and problem resolution + Reviews and develops application contingency planning to ensure ... participate in the incident response lifecycle, including detection, triage, mitigation, resolution , and post-incident analysis. Drive efforts to reduce Mean Time To… more
- Carrington (Orange, CA)
- …to callers in a courteous and professional manner, striving for first-call resolution whenever feasible and in compliance with all applicable regulations. + Refer ... team member. + Perform necessary steps to provide call resolution which may include setup and routing of process...follow-up and complete customer call backs to ensure inquiry resolution . + Collect payments whenever necessary and appropriate. +… more
- American Airlines (Dallas, TX)
- …create and manage integrated data assets + Assists with investigations and defect resolution + Creates and implements data health scorecards and monitoring systems + ... MonteCarlo + Experience with Informatica Axon/EDC/Marketplace + Experience with Identity Resolution , CDP or Master Data Management solutions + Experience with… more
- Fifth Third Bank, NA (Cincinnati, OH)
- …estate agents, title companies, attorneys, investors and insurers to work toward resolution of the delinquency in accordance with departmental and legal guidelines, ... payoffs, and setting up repayment plans within the system. + Pursues resolution on referrals of non-delinquent customers who request alternatives to allow ownership… more
- Red River (Lexington, MA)
- …their computing experiences through effective maintenance, problem identification, and resolution activities via exceptional customer service. Candidates must be ... a team to provide exceptional customer service experience and resolution of end user IT issues + Supervises and...provide all manner of the incident, change, and problem resolution + Maintains a wide array of performance metrics… more
- Emory Healthcare/Emory University (Atlanta, GA)
- …which fosters open and candid communication. Serves as an arbitrator in resolution of conflicts between nursing staff. Takes appropriate action to correct ... or Patient Advocate when unable to resolve. Monitors issues and their resolution . + Identifies, initiates, and collaborates to provide needed educational programs.… more
- ProSphere Tek (Bossier City, LA)
- …systems, printers and other peripherals + Analyze and report daily on ticket resolution to an established weekly ticket closure rate + Troubleshoot basic IT services ... + Will be responsible for all assigned trouble tickets from creation to resolution **Minimum Requirements** + Must live within 1 hour of the facility (6310… more
- Scotiabank (New York, NY)
- …US regulatory requirements such as Enhanced Prudential Standards (Regulation YY), Resolution Plans (Regulation QQ), and support with implementation of any required ... drivers and trends. + Contributes and participates in the resolution of items raised by regulatory, and internal and...Projections, Sources & Uses, Net Stable Funding Ratio (NSFR), Resolution Planning is an asset. + Working knowledge of… more