- Noblis (Chantilly, VA)
- …security requirements for classified networks. + Lead troubleshooting and resolution efforts for sophisticated network issues involving various protocols, ... + Lead incident response for critical network issues within designated resolution timelines. Required Qualifications + US Citizenship is required + Bachelor's… more
- Entergy (New Orleans, LA)
- …in order to identify trends and address the most critical issues requiring resolution + Implementation of processes and procedures to ensure that devices are ... Cognos, Excel, Informatica, etc. **Job Duties/ Responsibilities** + Support the resolution of incident and problem management between operations center (ie AMOC)… more
- Trinity Health (Grand Rapids, MI)
- …prevention. Identifies breaches in aseptic technique and implements interventions for resolution . Assists with position, prepping and draping of the patient. ... reprocessing including decontamination, tray assembly, sterilization, documentation, and problem resolution for parameter failure. Takes proactive role in cost… more
- Intercontinental Exchange (ICE) (Jacksonville, FL)
- …of all cases assigned. + Maintain Department Standards + Strive for first-call resolution , balancing completeness of resolution and quality of service. + ... use of knowledge base, along with all resources available to drive resolution . + Thoroughly and accurately document details of all client interactions **Knowledge… more
- Intercontinental Exchange (ICE) (Jacksonville, FL)
- …+ Maintain Department Standards + Drive SLA attainment + Strive for first-call resolution , balancing completeness of resolution and quality of service. + ... + Effectively use knowledge base, along with all resources available to drive resolution . + Thoroughly and accurately document details of all client interactions in… more
- Point32Health (MA)
- …Analyst is responsible for the accurate coordination, efficient administration and resolution of member appeals and member grievances submitted by Point32Health ... member appeals and grievance cases from documentation, to investigation, and through resolution , ensuring the final disposition of a member's appeal or grievance is… more
- Mass Markets (Las Cruces, NM)
- …team + Escalate customer issues to the appropriate staff and managerial for resolution as needed + Ensure first call resolution through problems solving ... and follow-up on customer issues + An aptitude for conflict resolution , problem-solving, and negotiation + Must be customer service oriented (empathetic,… more
- Oracle (Denver, CO)
- …and supporting all incidents related to critical operations, ensuring rapid resolution and minimal disruption to data center functionality. This role involves ... Incident Tooling: Identify opportunities to automate incident detection, alerting, and resolution tools, integrating with existing systems like BMS and EPMS to… more
- Mass Markets (Las Cruces, NM)
- …contacts in a courteous, timely, and professional manner. + Ensure first-call resolution through problem-solving and effective call handling. + Research systems to ... + Escalate customer issues to the appropriate staff for resolution as needed. + Attend meetings and training to...up on customer issues + An aptitude for conflict resolution , problem-solving, and negotiation + Must be customer service… more
- Bank of America (Providence, RI)
- …protecting the bank's interests by developing and executing effective workout and resolution strategies focused on reducing the volatility and severity of losses ... distressed commercial loans. * Develop and execute workout and resolution strategies tailored to each credit situation. * Serve...partners, legal teams, and external bank groups to drive resolution outcomes. * Coach and mentor junior associates on… more
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