- Bright Horizons (Newton, MA)
- …that report issues or request assistance. The individual will ensure that response and resolution SLAs are met, and that correct escalation paths are followed in the ... troubleshooting and resolution of all issues. The individual will provide documentation...of Tier 1 staff to increase the scope of resolution able to be provided at the tier 1… more
- HNTB (Atlanta, GA)
- …of employee-owners. This opportunity entails being responsible for issue resolution , risk management, contract administration and compliance, and change management ... compliance; oversee and manage project risks, issues, and potential changes to resolution . Oversees project staff in review of the contractor's activities, roles and… more
- Travelers Insurance Company (Irvine, CA)
- …on file quality (including timely contact and proper documentation and proactive resolution of outstanding issues). Achieve a positive end result by returning ... of statutory benefit entitlement, medical diagnoses, Medicare Set Aside to achieve resolution through the best possible outcome. Work in collaboration with specialty… more
- Travelers Insurance Company (Salem, OR)
- …investigation, damages development, evaluation, reserving, litigation management, negotiating and resolution . Provides consulting and training and serves as an ... indemnity & expense reserves. + Share experience and deep knowledge of creative resolution techniques to improve the claim results of others. + Apply the Company's… more
- Microsoft Corporation (Redmond, WA)
- …customer and MSFT internal stakeholders stay informed on the response and resolution status of customer issues. Communicates and influences internally to drive ... resolution . Identifies, documents, consolidates, and voices feedback to improve...existing processes are not a blocker to customer issue resolution and flags incident issues when they appear. Engages… more
- COMSO, Inc (Anchorage, AK)
- …support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc. + ... Desk) and Tier 2 and Tier 3(Escalation) problem identification, diagnosis and resolution of problems. + Provides support for the escalation and communication of… more
- Walmart (San Bruno, CA)
- …downstream disputes. Reporting to the Senior Manager of Invoicing & Dispute Resolution , this role manages day-to-day billing workflows and serves as the primary ... billing stream, the Billing Manager supports broader invoicing and dispute resolution initiatives across the team, contributing to operational consistency, process… more
- Marriott (Bethesda, MD)
- …key contributor during each deployment wave and cutover event, serving as a resolution specialist for issues and incidents. This role will be responsible for ... Service Desk, and other support tiers to ensure timely and effective resolution of issues during live deployment windows and stabilization periods. Expected… more
- PPL Corporation (Allentown, PA)
- …the Contract Management team), identify upcoming contract obligations, develop dispute resolution options, and assist in contract final closure. Oversight on the ... in contracting decisions. Identify contract obligations on PPL, develop dispute resolution processes and options, and assist in contract final closure. ix.… more
- Houston Methodist (Houston, TX)
- …services to patients, their families and visitors and participates in the resolution of problems to maximize patient and family satisfaction This position receives ... with patients and families along with department management for resolution in accordance with HM grievance policy and regulatory...requests and problems and follows the process through to resolution , notifying all parties of status of solution +… more