- JPMorgan Chase (Westerville, OH)
- …sprints, conducting regression and end-to-end tests, and tracking system issues to resolution . You will advocate for users and customers, ensuring high quality and ... prepare test data. + Assist developers and support staff in problem resolution . Understand interfacing applications, test environments, and tools. + Manage multiple… more
- MetLife (Oriskany, NY)
- …In office once a month for meetings Key Responsibilities: Investigation & Resolution * Conduct thorough investigations of complaints and grievances, including issues ... provisions and applicable regulations. * Determine corrective actions and resolution decisions, including claim reprocessing and provider/member reimbursement when… more
- Caterpillar, Inc. (Mossville, IL)
- …quality tools including FMEA, APQP & PPAP * Experience with Issue resolution process **Analytical Thinking:** Experience with validation and testing methods. Level ... business impact of failure and the criticality and timing of needed resolution . * Resolves difficult or high-impact equipment and systems problems. * Monitors… more
- University of Miami (Miami, FL)
- …direct each case to the appropriate individual(s) or department(s) for resolution . The Patient Experience Specialist will collaborate with clinical and ... the moment to the Senior Specialist. + Utilize conflict resolution skills, exercise proper judgment, and understand departmental and...up with the patient and family member with the resolution of the case. + Contribute to team goals… more
- BeOne Medicines (Emeryville, CA)
- …partners working on a regional level) and acts as point of escalation for resolution of issues within the region for the assigned study + Ensures alignment of ... decision making and acts as point of escalation for resolution of issues within the region for the assigned...process for the region, drives data entry and query resolution + As required, supports planning and execution of… more
- Amazon (Seattle, WA)
- …to effectively engage with mid and senior-level engineering teams for full resolution . Create and review documentation and process regarding recurring issues, new ... to effectively engage with mid and senior-level engineering teams for full resolution . Create and review documentation and process regarding recurring issues, new… more
- TD Bank (New York, NY)
- …and organizational practices/disciplines + Identifies and leads problem resolution for project/program complex requirements related issues at all ... of effective AML/ATF/Sanctions/ABAC Compliance Programs + Escalates and manages to resolution significant issues and events + Represents FCRM on internal or… more
- CACI International (Houston, TX)
- …in vehicle subsystem domains. + Coordinate flight software issues and resolution across programs and vehicle systems engineering teams. + Analyze flight ... interfaces to the flight software are well defined and tested. Coordinate resolution of interface issues across programs. + Coordinate flight software issues and… more
- Cadence Design Systems, Inc. (Cary, NC)
- …The engineer is responsible for managing all technical communications, driving resolution of customer issues, coordinating critical technical reviews, and ensuring ... and triage incoming cases, determine severity and urgency, and ensure timely resolution in alignment with agreed service levels. + Escalation Point: Serve as… more
- Sedgwick (Phoenix, AZ)
- …disputes; to develop a strategy to bring a case to satisfactory resolution . **ESSENTIAL RESPONSIBILITIES MAY INCLUDE:** + Reviews/acts on reports/forms; responds to ... inquiries; seeks legal opinion and early resolution ; and communicates resolution to appropriate parties. + Handles high end cases with serious injuries and/or… more
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