- Caterpillar, Inc. (Irving, TX)
- …identify and resolve operational or process problems. + Leadership of problem resolution efforts through the organization of people, ideas, and strategies. + ... Analysis of information and data in order to devise alternative resolution strategies, develop standard practices, and capture lessons learned in a problem-solving… more
- LA Care Health Plan (Los Angeles, CA)
- …Navigator handles and coordinates the identification, documentation, investigation and resolution of complex cases, in a timely and culturally-appropriate manner. ... processes to ensure identification of member's claims of gaps in coverage and resolution of cases for members' satisfaction and of referral cases to plan partners… more
- Northrop Grumman (Chandler, AZ)
- …into employee relations matters, providing fair and objective recommendations for resolution + Collaborate with HR partners and management to address workplace ... stakeholders on corrective actions, employment separations, performance management, conflict resolution , and policies/procedures + Identify trends and root causes of… more
- ADP (Alpharetta, GA)
- …Consultant.** **Job Responsibilities:** + Provide 2nd level post-live issue resolution within Service Level Agreement timeframes - specifically investigation, ... Lead handles most complex. + Deliver effective client communications and ticket management/ resolution via CRM. Ensure that customer needs are addressed; work with… more
- Cummins Inc. (Columbus, IN)
- …problems, understands causal mechanisms, recommends appropriate action, owns problem resolution and documents results with guidance from more experienced team ... performance of individual calibrated features and/or components. Owns problem resolution for moderately complex components, products, systems, subsystems or services… more
- Sunrise Senior Living (Bethesda, MD)
- …review of engagement improvement plans. + Resolve customer concerns using the problem resolution program. + Participate in Resident Council meetings. + Commit to say ... GM in resolving Hotline Call Reports. + Encourage forgiveness after conflict resolution . + Use conflict resolution techniques to achieve mutual understanding.… more
- Broadcom (Broomfield, CO)
- …global customers and the expert they turn to for troubleshooting, diagnosis, and resolution . Our Technical Support Engineers are the "face" of Broadcom to IT ... like engineering, field teams and other technical experts to drive resolution to critical situations . Collaborating with experienced Senior engineers to… more
- J&J Family of Companies (Raynham, MA)
- …MDR, etc. to design control regulations + Ability to recognize and lead the resolution of project issues and roadblocks + Experience working in a testing lab ... Build effective interdependent partnering relationships + Effectively use negotiation and conflict resolution skills + Recognize and lead the resolution of… more
- Air National Guard Units (Westhampton Beach, NY)
- …to include the Commanders' Inspection Programs (CCIP), as well as the Complaints Resolution , and Fraud, Waste, and Abuse (FWA) Programs. Work products impact a wide ... of The Inspection System, CCIP, Unit Self-Assessment Program (USAP), Complaints Resolution Program (CRP) and FWA Program. Oversees multifaceted IG programs designed… more
- Blue Cross and Blue Shield of Minnesota (Eagan, MN)
- …identification of referrals to a Health Coach/case management, and identification and resolution of quality issues. Monitors and analyzes the delivery of health care ... which can be used for education of network providers, identification and resolution of quality issues and inappropriate claim submission. * Maintains outstanding… more