- Olympus Corporation of the Americas (Center Valley, PA)
- …respond swiftly and effectively to operational and security incidents, ensuring timely resolution and minimizing data breaches. + From a security perspective, assist ... of security solutions. + Proactively escalate issues to ensure timely resolution , minimizing disruptions and maintaining the integrity of our network security… more
- Citigroup (New Castle, DE)
- …has some latitude to resolve complex issues + Day-to-day focus is on resolution of complex loan issues, where expertise is required to interpret against policies, ... preparing reports, and presents findings to management + Makes resolution recommendations based on identified trends and facts +...audit and control policies + Timely management, escalation and resolution of all requests / inquiries / issues /… more
- Fujifilm (Santa Fe, NM)
- …quality performance + Work with FST and Technical Advisor Group to provide resolution to escalated customer problems + Manage daily activities of assigned customer ... strong working relationships with internal and external customers + Provide problem resolution to customers on escalated product issues. + Interact with sales… more
- Fluor (Fresno, CA)
- …teams, project management consultants, and Authority staff to ensure timely resolution of rail systems issues, effective management of system interfaces, and ... ensuring alignment with project management processes + Support timely resolution of rail systems-related issues, including design-build coordination, interface… more
- Fujifilm (Houston, TX)
- …Service Manager, and the Technical Phone Support team in to ensure accurate resolution of service issues + Develop strong working relationships with customers + ... + Provide technical support and direction to technicians leading to the resolution of escalated service issues + Conduct technical training classes as needed… more
- SHI (Somerset, NJ)
- …articles for common issues and solutions. + Clearly communicate technical details, resolution steps, and escalation information to users and internal teams as ... needed. + Provide in-depth troubleshooting and resolution for most service desk requests, escalating more complex issues according to established procedures. +… more
- SAIC (VA)
- …will manage the Tier 3 queue in ServiceNow, drive complex issues to resolution , and provide clear, professional communication to end users and stakeholders. The ... queue end-to-end: + Triage and prioritize escalations. + Drive troubleshooting and resolution . + Document findings, actions taken, and resolution steps clearly.… more
- Amazon (San Francisco, CA)
- …line optimization across program budget and capabilities - Lead complex issue resolution across the NPI cycle Cross-functional Management: - Partner with EPM to ... - Lead factory engagement and maintain strong CM relationships - Drive resolution of technical and operational challenges - Lead operations core team meetings… more
- Henry Ford Health System (Detroit, MI)
- …DUTIES AND RESPONSIBILITIES: + Conducts internal investigation, negotiation, and resolution of asserted professional and general liability, workers compensation and ... their attorneys or representatives. + Oversees and coordinates external investigation and resolution of claims, notices of intent and lawsuits and acts as a… more
- Lake Erie College of Osteopathic Medicine (Jacksonville, FL)
- …problems with their computer equipment, diagnose and make recommendations for a resolution ; + Assist with student online exams including Examplify, NBME, and COMAT; ... the video play back system; IT Responsibilities + Provide immediate problem resolution or escalation to appropriate level of support/management; + Record actions… more
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