- Mass Markets (Savannah, GA)
- …team + Escalate customer issues to the appropriate staff and managerial for resolution as needed + Ensure first call resolution through problems solving ... troubleshoot, and follow-up on customer issues + An aptitude for conflict resolution , problem solving and negotiation + Must be customer service oriented… more
- UGI Corporation (King Of Prussia, PA)
- …role to support region Collection efforts. Timely customer service dispute and problem resolution for large and or key accounts. Reduce order interruption due to ... better communication and resolution of credit blocks. Reduction of third-party involvement for...region pod and monthly aging reviews + Prioritization and resolution of top delinquent accounts within region + Increased… more
- JPMorgan Chase (Jersey City, NJ)
- …and resolves database issues, including query tuning, indexing, and deadlock resolution . + Collaborates with developers to refine database schemas, optimize queries, ... monitoring and alerting solutions for proactive issue detection and resolution **Required qualifications, capabilities, and skills** + Formal training or… more
- Parsons Corporation (New York, NY)
- …reports. + Oversee document and records controls, change management, and dispute resolution . + Monitor and document package status, including daily, monthly, and ... Asset Management + Lead package and contract close-out, including punch-list resolution , completion certificates, warranty tracking, and as-built reviews. + Oversee… more
- Rehrig Pacific Company (Dallas, TX)
- …software performance to optimize system functionality. Technical Support and Issue Resolution + Provide Tier 2 technical support for customer-facing applications, ... ensuring timely issue resolution . + Diagnose and troubleshoot technical and operational problems...follow-ups. + Escalate complex issues as needed and document resolution steps for continuous improvement. + Update, maintain, and… more
- City of New York (New York, NY)
- …investigators, and NYCHA leadership to develop informed strategies for claim resolution . This role offers a dynamic litigation environment involving meaningful ... stakeholders. - Evaluate each matter to determine the most strategic path toward resolution by motion practice, settlement, trial, or appeal. - Set reserves, seek… more
- Truist (Raleigh, NC)
- …problem tracking, diagnosis and root-cause analysis, replication, troubleshooting, and resolution for complex issues. And in this capacity, perform programming ... problem tracking, diagnosis and root-cause analysis, replication, troubleshooting, and resolution for complex issues. In this capacity, performs programming and… more
- Axis (New York, NY)
- …coverage and claim exposure, determining appropriate actions, and pursuing claims until resolution . Settng accurate and timely claim reserves and make referrals to ... of a claim from notification to closure, ensuring timely and accurate resolution . Reviewing relevant policies, validating coverage for claims by analyzing policy… more
- The Hertz Corporation (South San Francisco, CA)
- …regulations using telematics, cameras, and safety scorecards. + Handle or assist in the resolution of customer service and driver issues while on app + Coach all ... staff and empower team members to engage in problem resolution and customer relations + Actively participate in the training, coaching, and mentoring of all Branch… more
- SMBC (Jersey City, NJ)
- …Monitor application and system performance, ensuring timely report generation and swift resolution of disruptions. + Manage incident (incident manager) + Develop and ... facilitating team learning sessions. + Manage vendor relationships to ensure timely resolution of third-party issues and alignment with SLAs. + Apply Site… more